N.L. Shaw and Company

Category: Jewelry repair service

Address: 50 W Main St, Mystic, CT 06355, USA

Phone: +18605725838

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 10AM–5PM

Wednesday: 10AM–5PM

Thursday: 10AM–5PM

Friday: 10AM–5PM

Saturday: 10AM–5PM

Reviews

Becky Mashuta

Jul 9, 2021

I am absolutely thrilled with the service I received today. I was walking down the street and looked at the beautiful jewelry in the window. I saw a gorgeous necklace that I wanted to see closer so I stepped inside. The woman working there (Kaitlyn), even though she was clearly working on another project, stopped what she was doing, smiled and welcomed me in right away. I asked to see the piece and she took it out of the display, let me try it on and I feel in LOVE with it. A gorgeous 14k gold fish necklace on the chain. I told her I’d take it and she offered to clean it for me (I agreed), she was genuinely thrilled to see how much I loved the piece and I couldn’t wait to put it on and wear it out!!! Thank you so much, Kaitlyn, I will be sending all of my friends to you! Absolutely incredible jewelry and the kindest heart!

Jenna Melzer

Mar 20, 2021

everyone was very kind and helpful. i saw a ring on the website that was unfortunately sold, but the manager helped me find a gorgeous antique sapphire ring! couldn't be happier with my (my boyfriends) purchase! when i went back to get resized, the manager went above and beyond to keep my cranky, teething toddler occupied while the owner helped me. amazing customer service that will never disappoint!

Amita Norton

Feb 25, 2019

Went in today to pick up a pair of earrings I won, and met Kaitlyn and Nancy. Both of them were really nice. Nancy looked at a piece I brought in and is helped me with best options for it. Looking forward to working with them many more times.

Lauren Cappa

May 2, 2017

Kaitlyn was so helpful in my mad hunt for a wedding band! My husband and I stumbled upon this store and I couldn't have been more grateful! I walked in, a little disheartened from all the searching I had done at large jewelry companies, and couldn't have been more happy not only to find the perfect ring, but also to support this amazing small business! Even if you're not planning on buying anything, you should at least visit to say hi to the sweet people who run this place. :)

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Questions & Answers

Does NL Shaw have an on site watch repair jeweler?

Wanda Butler | Aug 23, 2022
Chris Harty | Aug 23, 2022

I believe they send most of their stuff out but local. They repairs a complicated ring setting that was loose and did a fantastic job.

Got a Timex watch I'm quite comfortable with. Back came off this AM. Tried to get back on securely and cracked crystal. Does Shaw handle something like this?

Christopher Miller | Sep 23, 2018
N.L. Shaw and Company | Sep 1, 2022

Hello Christopher, Thank you for reaching out to us. This does sound like something we may be able to help you with. We have a watch repair person and a Timex repair person. It would be best to contact us so we can discuss the details further. Our phone number is 860-572-5838. All the best to you.

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