CL Boston Property Management | Charlotte Liu - Property Manager

Category: Property management company

Address: 1340 Centre St STE 202, Newton, MA 02459, USA

Phone: +16179327543

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: Closed

Reviews

Jenna Trosie

Sep 16, 2022

I've lived at a location managed by CL Property Management for almost 3 years. Charlotte and her team were always responsive for any question and always followed up. Further, they went out of their way to help connect and drive conversations that were needed by the building's management team. Communication and service were amazing and the team always made me feel welcomed and heard. Thank you Charlotte and team for all your support these past 3 years!

Luisauris Montilla

Jun 16, 2022

Got to me in time and was very quick to respond!!

Deborah Siegel

Jan 4, 2022

As a mortgage broker, I often work with clients to secure financing for investment properties. Charlotte Liu has become one of my most trusted advisors in helping them navigate property management issues post-closing. Her advice is always rock-solid and there is never a question that's too small in Charlotte's eyes. If you're considering a property management company for your investment properties in the Greater Boston area, Charlotte and her team are top-notch and only a phone call away.

Olivia Brown

Dec 12, 2021

Charlotte is a class act! I have worked with Charlotte for many years and have referred her clients who are always happy with her services. She is caring, organized, thoughtful and has expert market knowledge as well. She truly cares about taking care of her clients and making sure they have the best experience, she also is always honest and willing to share the best guidance with her clients!

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Questions & Answers

How do I schedule a visit to look at a rental in person?

Judi McLaughlin | Feb 24, 2022
CL Boston Property Management | Charlotte Liu - Property Manager | Mar 26, 2022

To view a property simply send us an email at info@ clbostonhomes. com or text (617) 932 7543. You may also fill out the form by clicking the link https://www. clbostonhomes. com/showing-request (Please remove the spaces between the email & website link) We will send you a confirmation email once it is received.

How do you assess properties and determine rental rates?

Judi McLaughlin | Sep 22, 2021
CL Boston Property Management | Charlotte Liu - Property Manager | Sep 22, 2021

CL Boston Home’s track record for determining accurate sustainable rental rates is unmatched. 100% of our rental units are rented at the rent we recommend to owners. The secret to our success in assessing properties? An exceptional comprehensive comparative market analysis (CMA) process. Our leasing agents research, examine, and compare your rental property to similar rentals in your area based on square footage, number of rooms, amenities, and a host of other factors. Whether you are looking to rent vacant units or determine if your current tenants are paying market rate, a CL Boston Homes’ CMA enables you to make data-driven decisions about your investment property. Contact one of our leasing experts for a complimentary CMA on your rental property today.

What property management services do CL Boston Homes offer?

Judi H. McLaughlin | Sep 22, 2021
CL Boston Property Management | Charlotte Liu - Property Manager | Jan 25, 2022

At CL Boston Homes, we help property owners sleep at night by alleviating the stress of leasing and maintaining their rental properties. We begin with a comprehensive assessment of your property and its respective units, determine an accurate rental rate, and thoroughly vet applicants to ensure quality long-term tenancies that maximize cash flow. Our state-of-the-art Owner and Tenant portals sustain owner-tenant relationships for the long term. Tenants submit e-payments of rent and make maintenance requests via the Tenant Portal, and CLBoston’s staff coordinates repairs. All income and expenses are reported to owners via the Owner Portal in financial statements and repair records that make tax accounting and reporting a breeze. The result? Long-term, quality tenancies that minimize headaches and maximize ROI. Are you interested in a complimentary market assessment of your property? Contact our office to speak with a leasing expert.

What are the leasing criteria?

Judi McLaughlin | Feb 24, 2022
CL Boston Property Management | Charlotte Liu - Property Manager | Feb 24, 2022

A prospective tenant’s income should be at least 3 times the amount of their rent. We also run credit checks to ensure there are no outstanding judgments on record, as well as criminal background checks on all prospective tenants.

Do I need to get renter’s insurance?

Judi McLaughlin | Feb 24, 2022
CL Boston Property Management | Charlotte Liu - Property Manager | Feb 24, 2022

Hi Judi, Renter’s insurance is the best way to ensure that your personal belongings are protected. We highly recommend you get renter’s insurance but it is not required. We can also refer you to an insurance agent who specializes in renter’s insurance if you decide you’d like that added protection.

What are move-in costs?

Judi McLaughlin | Jan 25, 2022
CL Boston Property Management | Charlotte Liu - Property Manager | Jan 25, 2022

Hi there! Typically, move-in costs include first and last month’s rent, security deposit, processing fee and application fee.

What’s the benefit of hiring a property manager? I’ve been handling my property management myself and it seems to work.

Judi H. McLaughlin | Dec 26, 2021
CL Boston Property Management | Charlotte Liu - Property Manager | Dec 26, 2021

Most CL Boston Property Management clients invest in real estate while also holding full-time jobs. Many are entrepreneurs. Marketing properties, screening tenants, coordinating leases, collecting rent, and managing repairs are not tasks they can take on while excelling in their careers, or running the day-to-day operations of their thriving businesses. Most importantly, our property management clients view their rental properties as an investment. Just as they rely on their investment adviser to handle their retirement savings, or their attorney to manage their estate plan, they’ve come to rely on the CL Boston Property Management team to manage properties effectively and profitably. If you’ve reached the point where managing your rental properties has become overwhelming, or has interfered with your career or your business, CL Property Management can lighten the load. Call our office to learn more about how we can help.

Are pets allowed?

Judi H. McLaughlin | Oct 27, 2021
CL Boston Property Management | Charlotte Liu - Property Manager | Oct 27, 2021

CL Boston Property Management doesn't allow pets in most of its properties. However, please contact us directly through email or phone so we can check if the property is a perfect home for you and your fur-baby!

How do you handle maintenance issues?

Judi H. McLaughlin | Oct 27, 2021
CL Boston Property Management | Charlotte Liu - Property Manager | Oct 27, 2021

CL Boston Property Management handles maintenance issues by email, phone, or our Tenant Portal and aims to have matters handled as soon as possible, often the same day.

What is PayNearMe?

Judi H. McLaughlin | Oct 27, 2021
CL Boston Property Management | Charlotte Liu - Property Manager | Oct 27, 2021

PayNearMe is the cash transaction network that enables consumers to pay rent. Tenants can pay with cash at their local 7-Eleven® or CVS stores any hour of the day or night, and funds will be immediately credited to their accounts. Tenants who choose PayNearMe are assigned a bar code by CL Boston Property Management, which they provide to a 7-Eleven® or CVS employee along with cash payment. Money appears in CL Boston Property Management’s ledger within an hour of payment. Transaction fees and limits apply. Contact CL Boston Property Management directly to learn more about PayNearMe and to get set up.

When is rent due? What payment methods do you accept

Judi H. McLaughlin | Oct 27, 2021
CL Boston Property Management | Charlotte Liu - Property Manager | Oct 27, 2021

Rent is due the first of every month, unless specified otherwise on your lease. In terms of payment options, we recognize that both tenants and landlords prefer electronic payment and offer several methods to do so: Tenants can coordinate monthly rental payments via the CL Boston Property Management online portal, which is available 24 hours a day, 7 days a week. We also accept e-checks, ACH wire payments, Zelle, Paypal, and PayNearMe.

I don’t have vacancies at the moment, but I’m not sure we are charging market-rate rent for our area. Do you offer assessments of rentals in situations like this?

Judi H. McLaughlin | Oct 27, 2021
CL Boston Property Management | Charlotte Liu - Property Manager | Oct 27, 2021

The CL Boston Homes team routinely offers rental assessments to clients to determine if they remain competitive in the marketplace. Contact us via our website to schedule a complimentary market-rate rent assessment.

How does CL Boston screen tenants? What is a typical tenant turnover rate?

Judi H. McLaughlin | Oct 27, 2021
CL Boston Property Management | Charlotte Liu - Property Manager | Oct 27, 2021

Our average tenant turnover rate is 9%, thanks to our comprehensive tenant screening process. At CL Boston Homes, we consider several factors in screening tenants. A prospective tenant's income should be 3x or more of their rent, and they should have good credit standing without judgment/criminal record. Prior landlord references are also required. In occasional circumstances, we might ask for a co-signer. Contact us via our website to learn more about how we screen tenants with success in mind.

How does CL Boston market rental properties?

Judi McLaughlin | Oct 27, 2021
CL Boston Property Management | Charlotte Liu - Property Manager | Oct 27, 2021

Our goal at CL Boston Homes is to cast the widest net possible to attract quality applicants and position the listing to “sell, not sit.” We publish property listings and open house events on various platforms, including the Multiple Listing Service (aka MLS), Zillow, Trulia, Zumper, and of course, our company’s website www.clbostonhomes.com Our leasing agents custom-craft each listing’s description, detailing the property’s attributes and location, including high-definition, professional photo galleries that give viewers a true sense of the living space and neighborhood. CL Boston also coordinates comprehensive social media campaigns on Facebook, Instagram, Twitter, and LinkedIn, to foster engagement and attract potential tenants. Our marketing strategy yields exceptional results. The average number of days for rental listings is 28 days. Interested in rental data by location? Contact our office and speak with a leasing expert to dig down into the data some more!

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