Pilot Travel Center

Robert Synenberg

Worst stop ever fuel islands filthy, trash everywhere trash cans overflowing in parking area, showers filthy restrooms no soap in the men's, no paper towels, toilets filthy, trash overflowing ,store in general dirty, employee's standing around texting instead of making store and parking area presentable. Acted like the just didn't care. It isn't even busy. I only fuel, sleep shower at piolet- and the flying hook. Will never stop st this location ever again. Everyone should be fired and start with whole new crue. Worst store and staff ever. If I could a negative score I would.

thomas rott

6-26-22 4:30 pm went to go get a shower and all showers were dirty. I asked how soon they were going to get cleaned, and was told that they are not cleaning any showers today, that "you just have to deal with it ". I have never experienced such a lazy, disrespectful attitude from a pilot employee. When I asked if they were serious about not cleaning them at all today, the response I got was" life is full of disappointments, you just have to deal with it". I called pilot customer service and they are not available till tomorrow, i will be calling pilot customer service tomorrow.

Griz Zly

The worst messiest Pilot I've seen in a while. Water around toilets with fuzz growing out of it. No way your pant-legs will escape dry. Out of coffee beans for iced coffee. No pre-mixed. No chilled non-dairy creamer. No other state I visit is having such problems keeping stocked. Not even Missouri, who were notoriously slow starting-up after the Covid-fear pandemic

R E

Pilot Flying J travel centers are a travelers fiend. So many options of food, beverages and travel needs. The service experience varies by location due to the human factor. But the higher standards can be seen at almost every location. …Thank you for taking the time to share this with us! We appreciate your honest feedback and your business.