The Grand Rehabilitation and Nursing at River Valley

Deborah Ceglia

I am a resident at the Grand and I am fed up with the poor care here . There are never enough aides or nurses on the units and those who are here are overworked. Needless to say, the care is poor. And the food is so bad it's inedible! They have some nerve serving this swill and calling it a meal! My family will be taking this to the health depth and Medicare. It's a crime calling it "The Grand" It's more like "The Pit"

Jennifer Sarasky-Morales

If I could give zero stars that would be my choice. We all know some nursing homes get a bad rap. Some are trying to do a decent job with very little resources and although not fancy, the patients are safe and well fed. This place is the opposite it is unsafe, horrendous food, understaffed and the the safety and general care of your loved one’s is at the bottom of the list. Do not ignore the real warnings being left by other reviewers. The reviews saying this place is wonderful have to be fake. Please try placing your loved one in Lutheran care or one of the neighboring facilities. This place is one citation away from being closed. It was so bad the staff warned us to take our loved one out.

Andrea I.

My aunt also was left for 24 hours in a dirty diaper here. This facility is excessively incompetant. My aunt is being overdrugged with pain meds. They lie about having dieticians on staff to create personalized diet plans. The food is atrocious. The phone lines in patient rooms always break. The medical care is non existant. It has been months that we have tried to arrange for a comfry salve for my aunts back pain. They wanted only to use aspercream, we said ok but they could not even manage the preapproved aspercream. They just spontaneously stopped the meds for my aunts macular degeneration. No blood work is done. The aides are often hostile and passive aggressive. I AM GEARING UP TO REPORT THIS FACILITY TO ADULT PROTECTIVE SERVICES. Dont put your loved one in this place. Their disgusting advertising about how they are like a luxury vacation is pathetic and should be illegal.

Samantha A

Do not send your family here!!!!