Palmer Auto Sales

Leanna Dunn

Came close to buying a car here, but it didn't work out on my end. During the potential buying process the staff was helpful and friendly! Made me very comfortable with my potential long distance buying experiene.

Evan A.

Outstanding place to do business. I have purchased multiple vehicles from them and have been pleased every time. Highly recommended.

Jason Muchnick

Never had the desire to write a car dealership review the moment I got it home, but I think this is a unique case. I think Mary and Zach are a mother-and-son duo, and they're both very nice, decent people. Sadly, that's hard to find in the car dealing industry. After many experiences with super slimy jalopy hawkers, it's downright refreshing to meet people who are sincere, not pushy, and respectful. They have a small lot, but they happened to have the truck i needed. Their selection appears to be mostly in the $6-20k price range, and my truck was priced fair at $13.5k. It would seem their strategy is to find vehicles that may look a little dodgy on paper, but remain rock solid. Indeed, my truck has 3 previous owners and an accident on its record. But you know how that goes... it could have been a little fender bender from 2012 that has no bearing on the truck's mechanical condition today. The test drive is really what sold me. Despite the theoretical risks of a truck with a complex history, it literally drove perfectly. Nothing making weird noises. No suspension or brake parts apparently out of place. Appreciably decent cosmetic condition considering its age. I had to have it... so I took it! Clearly whomever is doing their repair work is doing it well. Even though I'm from CT, New York dealers are heavily regulated, and that meant passing New York state inspection. which resulted in re-doing the rear brakes and the e-brake cable. No extra cost - they just sent me on my way with new rear brakes... awesome. They also cleaned the vehicle inside and out real well prior to delivery. I even noticed they did a "headlight restoration" to make those 12 year old lenses shine a little brighter again. Nice touch, I appreciate the attention to details. Not to mention the 30-day warranty and an explanation of the lemon laws, just for your protection. All that little stuff left me with a good feeling as a consumer. I mean... I consciously know that I bought a 12 year old used truck, but for just a moment it felt like a brand new truck... That's good used car dealing. Thanks again Mary and Zach. God bless.

Shawn B

Terrible experience with these guys. I bought a car from them that every time I turned around I needed to fix something else. Every time I called them about issues I got excuses and was told the owner was out. Every time and then when I would drop in after being told by his mom he wasn’t there even after he made an appointment with me, he would either be there or shortly show up. Not a good experience. Going elsewhere now. I’m getting texts now because I guess some examples are needed. From day one the car was missing a headrest and was told it would be taken care of. I went months with nothing and then I told the owner I went to VW dealer and it would cost over $500 to replace. Told that to the owner who said that’s not how we deal with it. We go to eBay. Those didn’t even match. Also I bought the vehicle with Michelin tires because with my daughter being in a wheelchair they wanted the safest tires on but when we picked up the car it had Cooper tire. Cheaper. Nice move. I used the navigator to go to Grafton Park and it gave me wrong directions and I got lost. Called VW to find out that it would cost $300 to fix. I started having a leak in my sunroof that ruined the interior and when they supposedly fixed it I had to pay some other garage $60 to fix the leak that already caused damage. They gave me broken headphones for the movie system that only worked when it wanted to and had to buy a new remote that’s just the tip of what I had to put in the car. Enough said? Oh and now I’m getting harassing texts.