Address: 201 W 21st St Suite 10, Norfolk, VA 23517, USA
Phone: +17573141171
Sunday: 11AM–10PM
Monday: 11AM–10PM
Tuesday: 11AM–10PM
Wednesday: 11AM–10PM
Thursday: 11AM–10PM
Friday: 11AM–10PM
Saturday: 11AM–10PM
Jordan Smith
I’ve been into this location a couple times and each time they have exceeded my expectations as far as customer service goes! Thanks for your service and conversation today, it is greatly appreciated. Very kind and friendly staff. Fast and efficient service and yummy food(: 10/10 recommend
Jessica Noble
The staff here were so amazing! Doordash royally messed up and gave us someone else's five guys order. We didn't trust doordash to correct this so we went up here ourselves. We began to explain the situation and everyone immediately jumped to confirming our order and remaking it. The manager (unfortunately didn't catch his name) came from the back and was amazing in taking over the register so that the others could work on orders including ours. He then gave us some extra fries and a milkshake to say sorry. Myself and my partner have worked in the restaurant industry for a while before and I wish had a manager and crew like them.just amazing customer service. Even to those that were normal customers coming in to pick up and place orders.
Nat Gilson
Always quality service and food here. It's pricey, but it's excellent. Gets slammed on weekend nights, but they handle it.
Rob B
I love a good, juicy, meaty burger! So I have been trying different places to feed that craze. I went to five guys in Norfolk with my son to try out their burgers. We got there around eight thirty in the evening and some people were dining …
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Tables are spaced out properly, there's a table pushed against the pickup counter to give extra space between employees and customers.
I wouldn't risk it if you're extremely allergic. They have peanuts in the shells everywhere.
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