The Fountains at Washington House

J. Fish

My dear friends lived here. Independent living and assisted living were fine. However, the highest tier care, the nursing care on the lower level, was terrible. They did not return calls, we could never get through, and my friend was NEGLECTED. They also made mistakes. I WOULD NOT send my loved ones there. Expensive out of pocket cost and INCOMPETENT administration. Take your loved ones somewhere else. That is what we ended up doing.

Adolfo Franco

This place is a horror house! Incompetent and negligent staff. Zero attention to patients. Warehousing of rehab residents in a third world facility. Food is unfit for humans. This place should be put out of business. An example of what’s wrong with our nursing home/rehab system. Don’t put loved ones at risk and have them suffer. Stay away at all costs!

dillenal

Working with Charlea in Sales and Marketing was a wonderful experience. She goes above and beyond to ensure things are as smooth as possible with the move in process, and I appreciate her caring spirit.

Lisa Reichenbacher

Had a wonderful experience with the place until Nurse Lydia took it upon herself attempt to release a Tier 4 level of care patient to family members who did not consent to doing so. She literally claimed that I personally agreed to take responsibility for a patient that broke their hip barely two weeks ago. In no way shape or form did I or any family member consent or volunteer to expedite my dads death by placing him in immediate danger by removing him from the facility two weeks early. When I requested she furnish proof of her claims that I personally agreed to do this, she could not. She couldn’t do that because I never did and she began the process of removing a patient without performing the bare minimum due diligence of verifying that a patient has a safe place to be upon release. It has been traumatizing and appalling that Nurse Lydia has taken it upon herself to put myself and my family in danger.