United States Postal Service

Matt MacPhee

Called during "least busy" time of day and still had an hour wait time to speak to a person about why the USPS wont deliver my mail to my home, but will mail my two roommates mail? Two other people in the house get daily mail there without issue, and three times someone has attempted to send me "First Class" mail and all three times the post office has either lost it, or failed to deliver it and claimed that my address is invalid. Unbelievable unprofessional. I left a call back number because I was told it would take over an hour to get back to me. Instead of calling me back, I was called by someone from a service center in the northeast who knows nothing about my post office or my issues. The service center agent gave me the number of an office in Jacksonville who doesnt service my area, but their automated system gave me the number of the office who does. After getting the run around, i attempted to call them back and got stuck in a phone system designed by the stupidest person on earth. Getting a human on the other end is IMPOSSIBLE. I genuinely hope that every person who works for the post office loses their job because every last one of you is incompetent After trying for hours to get these people on the phone, I had an incredibly rude gentleman tell me that because someone else with my same last name requested forwarding services on my route, the mail carriers returned my mail on three separate occasions without ever making sure that it wasnt the same person and to simply send the mail again. After informing him that if my mail was rejected a fourth time, that i would be in his office yelling at them in person, he threatened to put me in jail. Without a doubt the worst customer service experience of my life.

Spencer Larson

I ordered a package for $108.88 and asked for it to be held. It was held for less than 24 hours before it was shipped back to the sender for no reason. When I asked the desk worker about it, he said that it was likely the sender who did it even though they in fact had not a single thing to do with it. Zero effort.

Mary Vanatta

They are rude and mean. Then when THEY screw up, they act like you are wrong. Or look the "other way" concerning them not doing their job correctly. Yes, the post master said those words to me. Would you really want to use them if they are in the habit of "looking the other way"?

Chasidy McAllister

I’ve always had a good experience here and feel like everyone does a great job!