Bank of the West - ATM

shellie Evenson

I love this bank

Alicia Bowling

I have had very kind, competent, & helpful service here.

Kayla Holland

They got a 0 out of 100 , Worst bank ever !! Deposited a check in the atm on Saturday thinking it would clear on Monday but nope , I called them and talked to the manager on Monday and she said that it would be in our account by midnight , my boyfriend wakes up to check the account and they credited us 100$ , we were hoping to see our whole 1150$ in our account but no🙄 , I called them today and they put our check on hold for some apparent reason and then the manager starts saying that I have 5 overdrafts since opening the account and I said that in incorrect because I signed up for a account that I can’t overdraft on 🤯and I asked her to look it up for me and tell me what the overdrafts we’re from and she kept on making excuses saying she would have to research it and I said well then do it , that’s your job right ? That’s what you get paid for so please help me and figure it out and she just kept on making more excuses saying I could just looked on my bank statements and I told her that I don’t get bank statements and she said that she can print some out but would have to charge me five dollars for a bank statement and that got me more upset, all I want for you to do is do your job !!!!!! It is her job to check accounts and let me know what over-drafted my account but no she was still trying to get more and more money out of me , I said your guises bank is gonna close down if you don’t start doing your job right , she was refusing to help me ! I hung up and called back to talk to the bank tellers , not there manager anymore and she looked it up for me perfectly fine and got my check off hold and informed me that I only had one over draft but it was for 5 days straight, and after that she told me that they are closing my account due to non complaint from Me !!! I said you can’t close my account without my permission and they said yes we can and I mentioned that I just got my check cleared and they said I can send you a check or you can pick up a check , I said why so I can wait longer for my money! I told them that I’m calling the better business bureau and she laughed on the phone 😡🤬this bank is the worst bank ever !!! BACK TO CHASE I GO !