Palm Coast Imaging

Category: Radiologist

Address: 3 Pine Cone Dr, Palm Coast, FL 32137, USA

Phone: +13864465200

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Evelyn Finney

Aug 3, 2022

My neurosurgeon found things on my X-rays twice. Not a good record huh

Ms

Jul 7, 2022

Very polite and friendly staff. Check in process quick and easy. Waited about 1 minute to get checked in and then 5 minutes to be seen. Highly recommend! Ms Carter

Carol Aldinger

Apr 27, 2022

Just had a mammogram this morning. Tech was concerned about an area then tells me she can't tell me anything. Now I'm in a panic.

Bell Flower

Apr 22, 2022

I have had the same issue with billing as a recent previous reviewer with PC Imaging using this outsourced biller. On top of it all, when a contracted provider is in network with your insurance, balance billing should not be happening. I also think there was a state statute passed in 2016 in Florida protecting patients from this issue. After several frustrating phone calls to East Central Fla Outpatient Imaging, I had to email my EOB to a person in Texas before it was finally resolved. Of course, I got collection threatening letters like clockwork in the meantime.This happened last year in 2021. I see nothing has changed. Im due for some tests and Im seriously considering using another facility going forward. I have been a patient at Palm Coast Imaging for at least a decade and its a shame as I'm happy with my care but they need to get it together on their billing issues or they will be losing patients.

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Questions & Answers

hOW DO i PAY MY BILL ON LINE/

Alice G Biondella | Sep 21, 2020
Rhonda Causey | Sep 21, 2021

They outsource their billing, meaning not done on site. If you don't have the bill with their phone number, you can call the diagnostic facility locally where you had the test done & ask them for the phone number of their billing department. It's a toll free number. Once connected, you can your pay your bill with a customer service representative or get the info to pay online by providing them with your invoice number, file number, or social security number.

Do you Echocardiogram do i need an appointment?

james d james | Sep 21, 2020
Jennifer M | Sep 21, 2020

No

How do I get the results from my Ct scan on 9/7/2017

Janet Munson | Sep 22, 2018
Rhonda Causey | Sep 21, 2021

You call the imaging center (this is protocol for ALL medical records, not just diagnostic testing facilities) where you had the test performed & ask for medical records department, once transferred, you give hour name, D/O/B & what test you are requesting results for, as well as the date of service or D/O/S you had the test performed on. You may have to verify your address as well. You then inform them when you'd like to pick up test results & they will let you know if records will be available at that time. If not, you may pick another date. When you arrive to get test results, plz have photo ID & sign appropriate forms (i.e. HIPPA,) etc. And they hand you over your disc with the images on them, as well as the hard cooy report, in a small manilla envelope. That's it. Easy peasy.

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