Brews on 7th

Sierra Harkness

I love supporting small businesses as I was a part of one for many years… I was an every day regular at this Coffe shop for 6 months. Every morning and lunch without fail I was there for my coffee (yes I know that’s an expensive habit). I may not be in that industry anymore, but I do know the importance of good customer service/treating people with respect. I was extremely pleasant every time I interacted with the employees, and the manager, always leaving a tip. Overtime I felt as if I was a burden more and more just by the way I was treated with annoyance. That didn’t bother me though because I understand when people treat you a certain way, it’s a reflection of them selves. Recently on my way to A meeting I pulled in to the coffee shop, they had my coffee ready, I open my wallet and all I had was $100 bill. I didn’t expect them to break it so I went to the gas station who advised they could not break it either. I went back to the coffee shop and asked them to hold onto my hundred dollar bill so that I could make it to my meeting on time and that I would be back after to break it and pay my tab. The $100 was collateral (even though they know me and they know I come in every day). It went back and paid my job after the meeting, chatted with a longtime friend that works there part time. After that instance the OWNER told me that I should’ve just put the hundred dollars on my account for a credit. Apparently me breaking that hundred and asking them to hold onto it for an hour until I could come back and handle it was too risky and annoying to her. I continued going in anyways and supporting the local small business. I went in for the last time yesterday… I pulled up and heard them laughing in the small shack, making comments and asking if I left a tip (by asking if I only paid the total for my coffee. “Is that all she gave you?!?”) before even receiving my coffee. I asked to speak to the OWNER who was part of the gossip… She didn't do anything but argue with me and tell me that I was basically an inconvenience to her employees because of the the hundred dollar bill. I've spent sooooo much money there and introduced so many coworkers/new regulars that they have, to them. I was so disappointed in the lack of loyalty and care they give their regular customers. The OWNER was even playing into it and she is older then her employees and suppose to lead example to them! It makes me seriously sick to think I've spent so much money there when I could've invested it into a genuine small business who actually values their loyal customers instead. yeah their coffee is decent but CUSTOMER SERVICE IS KEY. I hate writing bad reviews, in fact I don't usually do so. this odd and terrible experience has made me feel sick to my stomach knowing I made the wrong choice by going there every day. I don't understand how people feel validated by gossiping, undermining, & outright stepping all over someone else. I will stay calm and friendly, although I feel bullied. it is clear that my loyalty/business is not appreciated. SPEND YOUR MONEY SUPPORTING A LOCAL BUSINESS THAT APPRECIATES YOU AS A REGULAR. i wish that i never spent my money there!

Jareb R Latter

The staff is always nice, polite and very friendly. Coffee and service is always top notch. Eve Been going to this location for over 10 years, never any issues. I highly recommend.

Tiffany McMillan

I got a blended soy Milky Way with extra caramel and the pumpkin muffin. Both were absolutely amazing! I should have got a bigger size and second muffin. The ladies working were all sweet and accommodating to my pre-caffeine durpy brain trying to make a decision. I need to remember how close I work to this place and how quick they are so I can go more often. I don't think I've had a single bad experience any time I've gone there.

Lorens

Love this little coffee stop! It has a surprisingly wide variety of drinks for a drive-up only place. I’d recommend a peach-guava Italian soda, or their chai. I would, though, love to see fresh fruit for the smoothies. The smoothie base is smooth and creamy, but it would be amazing with fresh fruit rather than just the flavour syrups.