Friendly's

Category: Restaurant in Springfield, Massachusetts

Address: 1811 Boston Rd, Springfield, MA 01129, USA

Phone: +14135431286

Opening hours

Sunday: 11AM–10:30PM

Monday: 11AM–10:30PM

Tuesday: 11AM–10:30PM

Wednesday: 11AM–10:30PM

Thursday: 11AM–10:30PM

Friday: 11AM–10:30PM

Saturday: 11AM–10:30PM

Reviews

Caylah Williams

Jun 20, 2022

Decided to eat here to celebrate good grades! Service was great, friendly staff and quick service. Food was cooked just right and it didn’t take forever to get it. We also got ice cream and when my daughter accidentally dropped hers when scooting over the manger, Jenn was so sweet and brought her a new scoop. Plan to come back to celebrate the end of the school year next week! Definitely recommend this Friendly’s and the prices are great for this single momma’s wallet!

Michael Narey

Apr 25, 2022

This place has been going down the tubes for some time now... took my son there last night just to get a quick scoop of ice cream. Walked in and stood near the hostess stand for a little over 10 minutes while I watched the employees joke, eat, text on their phones etc. Started to get frustrated and asked if we could be seated. One of the employees that had been standing just on the other side of the counter for the entire time said "we don't start people after 9pm, you can get takeout though." So nobody thought to say anything to us the entire time they saw us standing there. Walked over to the takeout counter and had a clear view of the absolutely disgusting kitchen. Waited another few minutes still watching the majority of the employees having a grand old time...a few of them were just getting off their shifts so they were standing back there with their purses on, taking and distracting the ones that were still on the clock. Finally a girl comes over and starts screaming to the other employees for someone to bring her a Keycard to unlock the register. We've now been in the store for over fifteen minutes. Someone brought the key card over and in the meantime two people in line behind us had already walked out. Got my scoop of ice cream (without the one going i asked for) and left.

Janis Tatro

Apr 6, 2022

So sad to see an Icon go down. Brought to a table? It was dirty, so was the table next to it. Girl cleaned the tables but had to wipe off the seats. The milkshake was the best. Real ice cream. Waitress was attentive and friendly. Food ( cheese burg was fine, nothing special.

Sabrina Smith

Nov 30, 2021

Just ordered a the peppermint stick sundae. I received melted icecream with melted whip cream, no hot fudge, brownie, or sprinkles. This is not the first time my order has been wrong here. Called the store no one answered.Sabrina, we're sorry to hear this about your peppermint stick sundae. Please visit talktofriendlys.smg.com to tell us more. Thank you.

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Questions & Answers

How do I sign up for Patriots/Eagles free Sundae ?

Paula Guyette | Jan 29, 2019
Neil Sullivan | Jan 30, 2019

Sign up for the "Best friends of Friendly's" (BFF club).

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Do you have a senior discount?

Friendly's (Owner) | Jan 29, 2020
Friendly's (Owner) | Jan 30, 2020

We have a senior menu for our guests 60 and up. These are perfectly sized, value priced meals that include a small sundae as a treat for our seniors.

Are phones working there? Been calling for 2 days.no answer. Looking for my refund for my stolen delivery order from yesterday 9/3/21

Charlene North | Sep 30, 2021
Charlene North | Oct 1, 2021

Order was stolen from store/restaurant..Not door dash

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How do I check the balance on my gift card?

Friendly's (Owner) | Jan 29, 2020
Friendly's (Owner) | Jan 30, 2020

To check the balance on a Friendly’s Restaurants gift card, call the number shown on the back of your gift card and follow the prompts.

How can I purchase gift cards?

Friendly's (Owner) | Jan 29, 2020
Friendly's (Owner) | Jan 30, 2020

Friendly’s Restaurants gift certificates can be purchased in restaurants or online at amazon.com.

Is there a birthday offer at Friendly’s?

Friendly's (Owner) | Jan 29, 2020
Friendly's (Owner) | Jan 30, 2020

As a member of our BFF Club, you’ll receive a voucher for a free medium sundae every year on your birthday month.

Where can I get coupons?

Friendly's (Owner) | Jan 29, 2020
Friendly's (Owner) | Jan 30, 2020

Download the Friendly’s app and create an account to receive our promotional offers, coupons and other perks.

Do you offer any kid promotions?

Friendly's (Owner) | Jan 29, 2020
Friendly's (Owner) | Jan 30, 2020

Yes we do! The kids offers vary based on location. Visit our website, click the locate tab, enter your zip code, select your restaurant. You can also receive coupons for kids options as a member of the Friendly’s BFF Club.

Where do I find nutrition/allergen information?

Friendly's (Owner) | Jan 29, 2020
Friendly's (Owner) | Jan 30, 2020

You can view nutrition and allergen information on our website.

Does Friendly’s offer take out or online ordering?

Friendly's (Owner) | Jan 29, 2020
Friendly's (Owner) | Jan 30, 2020

Absolutely. Visit our website or order thru the Friendly’s app. However, you can still place your order by calling your local Friendly’s Restaurant.

Does Friendly’s deliver?

Friendly's (Owner) | Jan 29, 2020
Friendly's (Owner) | Jan 30, 2020

Yes, we do. You can place a delivery order using our website or via DoorDash, Ubereats or GrubHub.

Does Friendly’s offer catering?

Friendly's (Owner) | Jan 29, 2020
Friendly's (Owner) | Jan 30, 2020

Yes, we offer made to order catering. Our catering and family dinner options are available on our website.

Do you take reservations?

Friendly's (Owner) | Jan 29, 2020
Friendly's (Owner) | Jan 30, 2020

We do not take reservations.

Do you serve breakfast?

Friendly's (Owner) | Jan 29, 2020
Friendly's (Owner) | Jan 30, 2020

Yes we do and we serve breakfast until 11 AM in most locations.

Can a semi park there to eat

Cindy Beasley | Jan 29, 2020
DD S | Jan 30, 2020

No

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