UNC Family Medicine at Wakefield

Annka Duke

Do not come here if you want care. I will leave our the doctors name but my first negative instance was unnecessary blood test not approved by me which cost me $100 out of pocket (and I have premium insurance). Second was today when I called the doctor to ask them for a routine medicine which is over counter in most counties (not even an antibiotic etc). They asked me after repeatedly asking for a visit (hmm maybe to charge me perhaps?) they said I could do an eVisit for $35. I have tried to speak to management, no response. I’m shocked at the treatment and lack of care. I wanted this doc because it’s close by - but don’t waste your time unless you want to go in and spend $$ (btw also they never have availability) positive note the Nurse was kind but out of her hands.

Courtney Spangenberg _ Staff - FullerES

I started going here in 2010 and was never impressed or felt comfortable. I did not check in during the pandemic because we were all living day by day and i was home schooling my son and teaching online. I put physicals on the back burner as many people did. Recently I called when I tested positive for covid asking what steps I should take and no one called me back. I called again requesting information on how to document my at home test for work reasons and personal reasons. When the nurse called me back she was extremely rude. She told me she was doing me a Courtesy by calling me back because I hadn’t been there in a few years (2019- pandemic occurred in 2020) and therefore I wasn’t considered a patient. She had all my information in the system and could see every visit I had. I was not randomly calling doctor’s offices, I was calling who I believed was my provider. Her tone and her attitude was uncalled for. Then she asked if I wanted to make an appointment as a “new” patient. Why would I want to go back there when she treated me like that? If you don’t feel comfortable and cared for by your provider something is very wrong.

eli dale

I’ve been going to this practice for a few years now, and I’m definitely considering leaving because the physician I am seeing is nothing but condescending and unhelpful. She speaks with a soft tone and appears friendly, but she’s been incredibly ableist and brushes off any concern I might have. My health is increasingly getting worse, and all she’s done is told me to lose some weight. If I could report her for malpractice, I would.

Shauna Belaire

The worst experience I've ever had. I was told via phone by Dr. Pitts that i had to come in person to do a drug screen to get my adhd medication. So i did just that. The male PA then told me he could do absolutely nothing but what offended me and made me cry in the office was the fact he accused me to my face of "doctor shopping" and explained it was to recieve controlled drugs from different doctors. Literally to my face accused me of it. I was so hurt and offended i broke down crying. There has to be some sort of violation given what he accused when he could clearly see i have been prescribed it for years and already explained my primary doctor couldn't get me in. I had a gap in filling it because i hadn't been taking it since being out of work. That should show the exact opposite of "doctor shopping". He was the most unprofessional and rude physician I have ever seen to flat out accuse me of that. It was mortifying and hurtful.