Spectrum Store

Category: Internet service provider in Raleigh, North Carolina

Address: 5950 Poyner Village Pkwy, Raleigh, NC 27616, USA

Phone: +18884067063

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Alan Hawkins

Sep 12, 2022

Do not try to return equipment here. Also call to cancel services. They won't do either at the store.

Hồng Khuyên Nguyễn Mai

Sep 9, 2022

They lied 🤥 to me. They told me I will get free tv service and mobile service free. First I didn’t trust because nothing for free. Then they take hour to setup internet service for me and keep talking about wonderful promotions are getting free tv and mobile services. Then I trust and agree. Then today my bill come with all of those fee. I called the hotline they told me they never have this promotion. OMG 😱

Bridgette Gathings

Sep 2, 2022

The wait is too long and for it to be a Friday they have 6 checkout stations and their only 3 people working and they're all very rude and walmart slow. I suggest that spectrum get new customer service reps and occupy all 6 stations cause all the time this is enough to make a person wanna drop spectrum all together just to avoid the customer service experience all together .....Terrible service

PokéGeek

Aug 27, 2022

Terrible customer service

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Questions & Answers

Can I close my account and return equipment at this store?

Jim Allen | Nov 25, 2021
Rob Landtiser | Nov 25, 2021

Yes you can. Spectrum doesn't prorate service

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Do I need an appointment to return equipment?

J | Sep 21, 2021
Joy Thompson | Sep 21, 2021

You have to take equipment to ups on falls of Neuse they send it back

It's open today?

Family Ramirez Mejia | Sep 21, 2021
Helen Phillips | Sep 21, 2021

Yes

Why do you have people sign in to be put on a list if your not going to go in order

vannross penland | Sep 21, 2020
Mike Sanders | Sep 21, 2020

That is bad business practice if such is the case. I would inquire about that.

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