U-Haul Moving & Storage of Niagara Falls

1forever611 Hicks

I have used this U-Haul company at least eight times in the past year. Very inexpensive available almost every single time I needed one they read like school buses but they get the job done. Always extremely friendly staff. Very clean vehicles. Never an issue

Katelynn Hein (stripes623)

Would give 0 stars if possible. My family has a cross country move this weekend (7/31/2022) that we booked a reservation for three weeks ago (7/10/2022), with the rental pick up scheduled for Sunday. I understand it’s end of month, but it’s for job transfer with hard set dates. We were notified today (7/29/2022) that there are no trucks available within a 300 mi radius. According to your regional coordinator office, such a notification is all you need to do per your policy. Shame on me for not reading the fine print. We need to leave on Monday (8/1/2022) but we are now stranded with very few, very expensive options. Do not trust UHaul for your moving needs. They do not follow through. Learn from me an avoid this stress. Lastly, I would love to say that we’ll never use Uhaul or it’s services again, but your policies have prevented us from using your services in the first place.

kpe1215

I have never had a problem with the staff. I use this branch often for packing boxes and accessories. Everyone is helpful and friendly. Always help me put items in my truck.

V Hamm

I was sold a dolly and the wheels fell off. I get in the truck and it seems super low AND the gas tank is at a quarter of a tank and I haven't even gotten started yet.