Address: 3030 El Cerrito Plaza, El Cerrito, CA 94530, USA
Phone: +15103560511
Sunday: Closed
Monday: 10AM–5PM
Tuesday: 10AM–5PM
Wednesday: 10AM–5PM
Thursday: 10AM–5PM
Friday: 10AM–5PM
Saturday: 10AM–2PM
Briana Clarke
Impossible to get to having recently changed and having multiple exit that do not count as entrances
Rita Rodriguez
I dread writing negative reviews but I feel I have to acknowledge the gross incompetence and ignominious debacle associated with the attempted opening of a new account checking account. First, the incorrect ATM card was sent out, then a ATM to an old address (from 5 years ago) and finally the correct ATM but no pin which prompted the new accounted to be locked for security reasons. In all it took 3 months to untangle the financial disaster created my Citi.
Tito R
Had a bad experience here unfortunately. My wife and I have banked with Citi 10years+. We came in one weekend to open a separate checking account for my personal use were given the wrong account. The manager gave us a linked account and then mailed us a copy of our joint checking debit card- NOT the debit card for my new account. Long story short, i used my new card and instead of coming from my new account it came from our joint checking. Totally misleading and upsetting, I have now had to request a new card (which they tried to charge me for!) and it’s been a horrible inconvenience. Not a good bank, beware…
Marc Rigo
Simply the best customer service I've seen in a citibank
Thanks! Your review is awaiting moderation.
yes.
yes, they are.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.