Popeyes Louisiana Kitchen

Category: Chicken restaurant in Louisville, Kentucky

Address: 3317 Bardstown Rd, Louisville, KY 40218, USA

Phone: +15024593770

Opening hours

Sunday: 10AM–10PM

Monday: 10AM–10PM

Tuesday: 10AM–10PM

Wednesday: 10AM–10PM

Thursday: 10AM–10PM

Friday: 10AM–10PM

Saturday: 10AM–10PM

Reviews

Gin

Jul 16, 2022

I would love to know who does the hiring process at this restaurant?? Management or the owners desperately need to be watching their customer service either in person or on a camera. Completely messed up my order. I didn’t receive my drink so I asked for that immediately. Then I had to drive around and get back in line bc four other items were missing. How does that even happen? Do they not review the order before handing it to the customer? My order wasn’t even big. I was super nice and said thank you both times but the guy at the window just looked at me like I was wrong and never once said, oh sorry about that. It’s literally unbelievable that he is actually getting paid to work there. I would rather Popeyes close the entire restaurant instead of hiring workers that act like they can do whatever they want. I would never treat customers like this where I work. I went straight to Arby’s to get a few more items for dinner and the customer service was amazing!!

Robert Jason Hightower

Jul 3, 2022

The chicken was tasty and the service was good. While all the food was warm, some was piping hot while others had been on the line a little while. Will definitely consider a stop if back in town again.

Mohamed Abdulaziz

May 25, 2022

This place is a joke!!! No wonder the place is empty. Service is terrible, employees don’t look like they are happy to work there. I got meal and got 10 pieces of fries. Cleanliness is questionable. No one wearing gloves. No one replenishing condiments. Can’t believe this location still floating.

Danae Cassandra

May 11, 2022

The chicken's one of the best fast food fried chicken, and the sides are pretty good. Do wish they'd mark which box was spicy and which was mild though. I know it's on the box, but they never seem to use it.

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Questions & Answers

Love popeyes but everytime I visit it's always something wrong with my order this time I got tenders they aren't cooked well and I got Cajun rice no utensils to eat it with tell me why?

Tammie Magruder | Jan 27, 2020
Rona J Bruce | Jan 28, 2020

I think the help is either lazy and don't care. Or they are not trained right.

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Is the blackened chicken fried

Diane Bell | Jan 27, 2019
Thomas Croft | Jan 28, 2019

I don't know haven't tried it.

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What’s the store number? I called and they gave me the wrong one.

Donshay Hayden | Jan 27, 2018
nilestracing | Jan 28, 2018

Lmao they dont deliver!

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Why I cannot talk to actual person when I call the store? I have a question about the family chicken box. I was wondering can I choose to not have my chicken mixed and have all legs

All Natural Kmaari | Dec 27, 2021
Abdelghani Elfarra | Dec 28, 2021

I've experienced the same when I called the store number and had to drive back out to the store to get my credit card that the drive through staff forgot to give back and it seems to be a common problem since the manager was not surprised. They will not allow you to request all pieces to be of one type (legs)

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Where do you go to file a complaint to the owner of the Glenmary location?

Gwen Walters | Aug 29, 2021
R Isaac | Aug 30, 2021

Search for the Popeyes corporate number on the web and have location details handy before making the call. 😏👍

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Do you all have jambalaya

Lonnie Barker | Aug 29, 2021
David Wilson | Aug 30, 2021

The used to but at least at my local store they took it off the menu.

What is wrong with this store? The last time I visited I waited 35-40 minutes in the drive thru to get a sandwich. Ordered delivery and it was awful. Pickle on the sandwich (ignored req for no pickle) and the breast piece was so hard could not eat.

Sharon Winstel | Jan 26, 2021
Bryan Thiersch | Jan 27, 2021

I was not pleased with my last visit but it was closing time.

How do I go by putting in an job application?

Lj Stewart | Jan 27, 2020
Brad Rogers | Jan 28, 2020

Go to the store your interested in working

How much is the cajin turkey?

william peeples | Jan 27, 2018
Larry Lewis | Jan 28, 2018

Popeyes' Cajun Turkeys are only available around the holidays. Each is a 9-to-13 pound turkey marinated with the chain's signature blend of Louisiana seasonings, slow-roasted, and then flash-fried for a crispy coating. ... While Popeyes' CajunTurkeys are fully cooked, they come thawed but cold.

I heard you all sale cooked whole Turkey for Thanksgiving & Christmas, is this true. And, if yoy do what are your prices for. 14lb. Turkey. Thank you in advance.

Delmira Shelton | Jan 27, 2018
Mary Morris | Jan 28, 2018

I've never heard of that. If so, that's new on me

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