The Courte at Citrus Heights

Gary Graber

Both of my parents had previously been in a facility in Auburn for years. That place was satisfactory, but after learning of and touring this facility in Citrus Heights, I immediately coordinated the move to the Courte. My parents (92yrs and 94yrs) were both happy with the move. They were on Hospice at the time but still able to function somewhat. My mother had never participated in activities before, but Kelly and Sheri at the Courte managed to keep her active. She even interacted with other residents. It was great. My brother and sister and I all agreed that this is where they belonged. The food services went above and beyond also. Since my mother was not able to wear dentures, Chef Naomi would create tasty dishes for her which she really enjoyed. Naomi even took time to chop fruit to mix in yogurts for mid-day snacks. What my siblings and I liked most about the Courte is the 24 hour on-duty LVN. These nurses do a great job notifying us whenever there is a change in status or a slip out of a chair. Kylie, the director of nursing and healthcare, does a fantastic job. She made sure any of our questions or concerns were dealt with immediately. It was reassuring to know that trained nurses were onsite at all times. All of the caregivers were extremely knowledgeable with dementia related care. They got to know us by name and eventually seemed like part of our family. Even the housekeeping staff would converse with us and interact with our parents while doing a great job keeping the place VERY clean. I was also very pleased with the management of the Courte. I was pleased with the responses I received with contract concerns. The contract was very fair and competitive with pricing considering the 24 hr. nursing staff that most facilities do not have. The only problem I see with the Courte is parking during the 2pm shift overlap. There is not a good overflow parking lot available if their lot is full. I never had to park across the street, but it got hairy a couple times. Just don't go to visit between 1:45pm and 2:30 and you should be okay. My father passed away in January and my mother passed June 2nd. My siblings and I are so happy with the services and support we received to the very last days of their lives. All the employees are well trained and professional. I recommend this facility to anyone that needs memory care.

Nathan Gunderson

The Courte at Citrus Heights truly cares about my Mother, from phone calls to update me about anything and everything to the personal attention to detail to the smiles of staff you see when visiting. It takes a very caring and loving individual to do for others as they all do everyday.

Lin Smith

This place has wounerful staff and great management. The marketing director was awesome and had great communication with me. I will highly recommend the Courte. New team members, great new Executive Director to welcome your love ones. My love one has enjoyed living here.

Ferdous Jami

I highly recommend this place, really nice people, and great place.