Rolex Boutique

Category: Watch store in Santa Monica, California

Address: 395 Santa Monica Place Mall #159, 395 Santa Monica Pl #159, Santa Monica, CA 90401, USA

Phone: +13108874230

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Wai Kin Choi

Aug 29, 2022

Walked into this Rolex Boutique after lunch with my buddy. We were both trying to try on some Rolex watches. Alina greeted us very friendly and explained all the Rolex pieces patiently. She helped us both trying on few different models. She surprised us by offering an opportunity to own the very first piece of Rolex I was looking for! I can't tell how grateful I am I could finally own this timepiece. Thank you Alina! This is definitely Christmas in the summer!

Golan AutoTalent

Aug 16, 2022

I have been trying to buy a watch from Rolex for years now. A rep I first inquired with at Century city helped me but when I checked with her a year ago on the status she was no longer with the company and a few more attempts to have someone else help me did not go that great there. Fast forward a year later, and I walked into this location this past Saturday. Nicolas greeted me and was very friendly and helpful. He was a pleasure to speak with and even did a friendly follow up with me a few days later after I left. I will be patient with him to hopefully attain my dream watch soon but he really left a great impression on me and Rolex is lucky to have him. Definitely ask for him when going in!

Mitch W

Jun 21, 2022

The best experience I’ve had with Rolex yet! With the pandemic and market going the way things are, it seemed impossible to get a timepiece at any location in Los Angeles. Joanne went above and beyond with everything and managed to get me my favorite watch of all time. Her knowledge about Rolex exceeds any other AD I’ve walked into. If you are looking for a Rolex in LA, I highly recommend visiting in person and showing a face.

Fabrizio Teran

Jun 6, 2022

Very good attention!!

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Questions & Answers

An H&M customer service was way better than the customer service at this store. Like she didnt want me to even look around she shut me down and i havent made even two steps in the store. I asked for a watch she said its not available. I said can you check

W. SCAR | Apr 24, 2022
Greg K | Apr 24, 2022

It isnt you or this store, you cannot buy a Rolex in any store in the USA. All Rolex stores are currently 'display only.' You can't even order a rolex let alone buy one on the spot. Thats only partially true, if you have the right connections you can buy a new rolex right now for MSRP. But no one can walk in the store and buy one

What are the Covid safety practices like here?

Anonymous | Sep 21, 2022
Natasha Sanchez | Sep 21, 2021

Our Rolex Boutiques currently adhere to the following COVID Guidelines: - Staff & client temperature checks at the door - Mask requirements at all times - Limited capacity & physical distancing - Cleaning of timepieces after each showing Our boutiques also continue the following safety measures: - Routine cleaning - Multiple guards for security - Regularly sanitizing surfaces throughout the day - Steam cleaning for each purchase

So I bought a Rolex OPDJ watch for my wife last 12/29/19, I noticed lately, the 2nd dial to set the hour, doesn't seem to be responding, the 3rd dial- date is working OK. Do I need to get this evaluated straight to your AD store there in Sta. Monica

RandomStuff | Sep 21, 2021
Natasha Sanchez | Sep 21, 2021

Please feel free to visit our Rolex Boutique in Santa Monica regarding your wife's timepiece so that one of our specialists can assist you further.

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