Address: 282 Main St Ste K1, Exton, PA 19341, USA
Phone: +16102807600
Sunday: 9AM–5PM
Monday: 9AM–8PM
Tuesday: 9AM–8PM
Wednesday: 9AM–8PM
Thursday: 9AM–8PM
Friday: 9AM–8PM
Saturday: 9AM–6PM
Arlyn Monheit
I had a membership at this facility for well over a year. I decided that I did not use it enough to warrant keeping a membership- so I called to cancel it. I was told that I needed a manager to send me a form- which didn’t happen for five days. They told me that I would still have to make another payment before my membership would be cancelled. I have 6-7 packages that needed to be used and I was told that I would give them to family and friends as long as they were used in 2 months. When the manager finally decided to call me back- she said that I could only transfer one per month and I should continue to pay 65 dollars per month so I could keep giving away my packages. I told them several times to cancel my membership, refusing to sign the paperwork because they didn’t send it to me the first two times I asked. The massages are wonderful- the corporate and customer service not so much.
May Rinn
I have had a few massages done at this location along with facials. The therapists, both male and female, catered to my needs on all visits. The facial was lovely as well. Every experience is different with a new massage therapist since each person has their own techniques. I do agree with the some of the other reviewers that the front desk can be disorganized and frustrating without proper communication. But if you can get in to this location and on the table then it is a wonderful and relaxing experience.
Amy McFarland
I have had a monthly membership for many years … don’t do it at Exton! I’ve tried to be understanding & patient, but every time I go to make appts there is no avail for coming weeks, and when I schedule a month + in advance like I did on February 6th for instance for girls day out massages for a friend and I this Sunday (March 20th) …. They call me today, 2 days before, to tell me not only that the masseuse I was scheduled with won’t be in, but that her availability has been unreliable for a while & they don’t know until the week of when she can actually be there. Simply bad business with no back up for planned & well thought out appointment. I will be sitting in the waiting room instead of getting a massage this Sunday while my friend gets her massage, before we head to lunch ~ super disappointed.
Coco Dee
Worst massage I ever had in my life. Completely unprofessional. I would never recommend or go back.
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
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