Miller & Associates Family Dentistry - Asheville, NC

Cristina Ponder

The other day was my appointment I waited a couple months for in order to have my cleaning and filling done the same day because it is a bit of a drive for me and had to get a sitter. So I get a call the day before telling me they are shortstaffed could I come in at 12. I told them to let me see if I could get my sitter to watch my child earlier which they did agree too, thankfully. And so, I called the dentist office back and told them what if I couldn't what would happen to my appointment, I was told it would have to be rescheduled so I said I will be there. Ok. Next day the day of my appointments, I was called an HOUR before I was to leave asking if I could come in at 1. I said I had been asked the previous day to come in at 12 so what was the 1 o clock appointment for? Long story short, they said they didn't have anything down, they didn't know who I spoke with, they didn't even have a doctor to do my filling that day! So now, I have to wait 2 more months to be seen and none of this is my fault had they kept the appointment times, I would have been there! I am very disappointed and this is really all I know to do so just beware. They are nice inside. But communication is VERY lacking, in my opinion.(This was in June/July/August). I am editing this to just say I was supposed to have my other filling today- in September ( I had 2 to be numbed that were cavities, and so I decided to not do that at one time) I never got a reminder call. I KNOW I scheduled this appointment at 3 today, because I always put it in my phone's calender and had done so before I left their office! Well, I'm honestly NOT surprised that when I called to check they say I have NO Appointment! What on Earth is going on here?!?!?! How hard is it to make an appointment and keep it? Did the lady that made my appointment not have a clue what she was doing? I don't know! I do know they NEED to get there s-h-i-t together in that area. How frustrating when I had already planned for a sitter!

Mandy Shisslak

Dr. Pryia and Dr. Vyas are the best. Not only do they care about your smile and dental health they care about your whole self. The front desk is top notch. Meaghan and Dru always greet you with a smile and get you seen as fast as possible and answer all of your insurance questions. The hygiene staff and assistants are gentle, friendly and caring and always put me at ease. Big thanks to everyone at this office. ❤️

Alexandria Mann

Everyone in the office is so kind. We are always greeted with a smile, and everyone there makes us feel valued. My son had to get dentures and everyone from the front desk to the staff in the back were so kind. The doctor spent time with my son making sure he understood how to put his pieces in properly, and even boasted on how good my son looked once they were in. Thank you for making my son comfortable, and for making him feel good about himself!

Taylor Smith

Had a great experience! The staff were very friendly and I know without a doubt they care about their patients, including myself! Thanks Miller And Associates! I truly appreciate yall! I feel so relieved getting my concerns taken care of and not worrying myself crazy about my teeth meaning my teeth are much better that I had anticipated them to be! I looked forward to seeing yall again soon for my cleaning!