Address: 9301 Tampa Ave, Northridge, CA 91324, USA
Phone: +18184779010
Sunday: 11AM–7PM
Monday: 11AM–8PM
Tuesday: 11AM–8PM
Wednesday: 11AM–8PM
Thursday: 11AM–8PM
Friday: 11AM–9PM
Saturday: 11AM–9PM
Boris Yatchenia
The best place to waste your time and nerves. I spent 2 hours and fuel to pick up an order that was not ready because of their fault. Disaster customer service. Going to switch to Samsung
Christopher N
Conor (sp?) was so helpful putting on my screen protector. My previous one had started to shatter, & he helped me apply my new one with no fuss. Super sweet.
D B
This Apple store has the worst customer service ever. I went on a Wednesday and an hour prior to them closing: I was expecting to not buy and receive help. I arrived and it was slightly packed, but I asked to buy an iPhone 12. The man with glasses refused due to issues and insisted I ordered online for pickup the next day. I didn’t want that, so I just thanked him and continued looking around. Later, I hear a family next to me being helped and the employee said they can help them set up everything. I was confused because the employee I talked to earlier refused to help me. I asked another employee helping the family and he tells me that I can receive help. I eventually find out the employee that helped us in the beginning was the manager: they didn’t want to bring/sale the iPhone. As we told the other employee of our predicament, they asked who gave us the information and we said this person (pointed at him). The other employee realized it was his manager, so he kindly said that he doesn’t know to an extent of what his manager said to respect his boundaries. I came the next day and a lady put me in line, so by 6:30 pm I would receive help. After an extra 10-15 mins, the lady assigned to me an employee due to still not being helped. Once it was our turn, the employee assigned to us came but a lady from out of nowhere ask our assigned employee for help. Mind you we’ve been waiting another 10-15 minutes extra; the lady was white which THAT employee seem to deem greater than following his assigned list. Also, I caught the assigned employee talking to another employee and waiting to finish attending that customer (I know because I was watching and waiting for him to finish). Not only that some employees that were just looking around, talking/laughing to each other, and kinda judging who to help next. After some time, I went to the lady and told her that the employee she assigned me to left me unattended to help another lady that wasn’t even assigned to the employee. She kindly apologized about his behavior and said the employee probably “forgot”. I eventually got helped and my purchase took like 15 minutes due to knowing what to buy already. I could’ve been out the door early, if it weren’t for the employee helping the unassigned white lady. Honestly, whats the whole point of having a waiting list if the customer that arrives after you, leaves before you or the employee that’s assigned to you doesn’t even help you. I hope they improve their waiting list and the employee’s customer service. Ps: I’m starting college and probably got ignored due to being minority and looking like I couldn’t purchase an item. Since most teens or upcoming college students look around and never buy: this influenced their judgment on me. Lastly, the store wasn’t even busy because we asked who processed my payment if it was and they said no.
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Best place ever , they help me find out issues with my macbook pro laptop. After fighting with amazon , another store, it cost me 250 to fix it and did all of it my self. Great people. Great service
Not sure... Soon if it is not already....
you must talk to the customer service phone number
Amazon
Yes u can
I no somebody that jail breaks them
Yes for anything related to apple.
Plan on waiting in line. The new phones came out last week and every night there has been a big line. Getting shorter but I'd guess 8PM might be a little late as the last few days the line has still been more than an hour. You can make an appointment online or on the phone and you will be in a shorter line but still a line. You might try contacting your provider first.
Every store is different. If you want, you can call in and find out. Alternatively, you could go there and sign up for them there. There are many different classes you can take, and you should totally take them if you think you may like them. Hope I helped!
Best off is calling the store. The 6 is pretty old and they might not stock the parts. There are several fix shops in the mall that may do it for less than Apple. If you want to trust them. Never used them, have no idea.
It depends on the phone you have, you will need to bring it into the store for them to tell you or call customer service the may be able to let you know and help you with an appointment.
If you go in the week faster service
Yes
Call apple company!
you need to call applr and set up a appointment
yes you can
How do you mean..A New date and Time for what? Please
On line only for
Yes I believe every apple store is doing that
I don't think so I'm pretty sure you have to be with a carrier if not they will probably be extremely expensive
30 bucks
If you have iOS 11.2 or later, go into your iPhone Settings menu -- Settings > [Your Name] > iCloud, or go to Settings > iCloud for an older version of iOS -- and turn on the items you'd like to back up. We recommend you choose to back up almost everything, but especially your Photos, Mail, Contacts, and Notes. Once you have chosen what you would like to back up (and keep in mind that anything you do not back up will be lost forever once you perform the reset), scroll down until you find the Backup button with the green icon. Click it and turn on iCloud Backup with the toggle switch. Then, if you're connected to Wi-Fi, you will be able to Back up now. Keep in mind that it will take a few minutes.
Yes, go to their website and make an appointment. This will save you time.
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