Appliance Factory

Category: Appliance store in Cincinnati, Ohio

Address: 490 Ohio Pike #1, Cincinnati, OH 45255, USA

Phone: +15132891264

Opening hours

Sunday: 11AM–6PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–8PM

Saturday: 10AM–8PM

Reviews

Donna Malone

Sep 20, 2022

This company has horrible customer service. We bought a new refrigerator and it came in dented and scratched and the ice maker doesn't work. My husband has been back and forth with the salesperson who promised a new one on a Tuesday. He took off work for the second time and it never showed up. He talked to the manager who promised she would get back to him only to find out today she left for the day and is off tomorrow without a call back. This has been going on for a week. I just want the perfect refrigerator that the salesperson promised. I will never order from them again. And if they don't make this right soon I will contact the Better Business Bureau 😌

Shuree Jackson

Sep 20, 2022

James had great customer service today while shopping for a new refrigerator.

Cary Couch

Sep 14, 2022

Walter was very informative and helpful to us. We were comfortable making a purchase.

Nancy Voiles

Sep 10, 2022

Knowledgeable staff and delivery was flawless.

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Questions & Answers

What brand of mattresses do you carry? Return policy? Warranty?

Sue Stoy | Sep 21, 2021
Appliance Factory | Sep 21, 2021

Good evening Sue, We carry Colorado Therapedic, Serta, Stearns & Foster, Dreamcloud, and Tempurpedic. We do have a 120 night comfort promise on most models and a 1 year comfort promise on Dreamcloud!

How would you rate the appliance factory regarding prices

Sharon Hicks | Sep 22, 2019
Misty Winkler | Sep 22, 2019

Cheaper than any other place we looked including Lowe's or home Depot with a military discount.

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Do.appliances come with warranty. And do you deliver free or charge. What about return policy?

Patsy Wieser | Sep 22, 2019
Bethany Dieckmann | Sep 22, 2019

They do come with a warranty return policy is 30 days I believe

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