The LEGO® Store Kenwood

Category: Toy store in Cincinnati, Ohio

Address: 7875 Montgomery Rd Space 2109, Cincinnati, OH 45236, USA

Phone: +15137914241

Opening hours

Sunday: 12–6PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–9PM

Saturday: 11AM–9PM

Reviews

Teadora Monteith

Sep 18, 2022

there was a wait to get in but the store is nice

Lisa Glamama Tillman

Sep 18, 2022

Cool

S Mortimer

Aug 31, 2022

Tiny little Lego shop in the mall, the kids enjoyed the make-your-own minifig area. There were a lot of multiples in the minifig bin so the possible combinations weren't as big as you'd imagine, but the kids didn't mind.

Thomas Crump

Aug 26, 2022

The store itself is quite small inside the Kenwood mall, but they did a great job filling it with shelves of products and displays to make the most of their space. To keep it from overcrowding, they have a limit on the number of customers that can be inside the store at any given time, so there was a line to get in (about 5 mins) even when I went in the afternoon on a Saturday. The staff members were super nice and very willing to help too. It was my first visit to a physical Lego store, and I hope it won't be my last.

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Questions & Answers

what extras can you buy for the roller coaster to work and light up

Mary Goedde | Sep 22, 2019
Ramon Neff | Sep 22, 2019

If you look on the buck of the box or in the directions it shows a number and website where you can get all the extras for that rollercoaster. Or look on Ebay or mercari because sorry but the Lego store is too expensive compared to you getting it cheaper other places.

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Do you buy back any products? Specifically if they are unopened and never used?

Sarah Martin | Jul 23, 2022
Karen King | Jul 23, 2022

Sarah there is a gentleman on Cin-Dayton road that buys sets. HHH Brick Depot.

Can I bring a part in there that I can’t take out and get help for it?

mustangjason86 | Jun 23, 2022
Robert Sullivan (RJ Hi-Rail) | Jun 23, 2022

If a Lego part is jammed,or won't release, running it under mild warm water, usually works for me. Or if you live in a high humidity area,let your Lego part sit outside (summer or spring, not fall or winter), to help it release.

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Can I return a LEGO set I ordered online to a LEGO Store?

The LEGO® Store Kenwood | Jun 23, 2022
The LEGO® Store Kenwood | Jun 23, 2022

If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.

How do I find out how much a set, gift or toy costs?

The LEGO® Store Kenwood | Jun 23, 2022
The LEGO® Store Kenwood | Jun 23, 2022

Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!

Do you sell Gift Cards?

The LEGO® Store Kenwood | Jun 23, 2022
The LEGO® Store Kenwood | Jun 23, 2022

Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.

How do I check if the set I want is in stock at your store?

The LEGO® Store Kenwood | Jun 23, 2022
The LEGO® Store Kenwood | Jun 23, 2022

Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!

The set I want is out of stock, when will you have more?

The LEGO® Store Kenwood | Jun 23, 2022
The LEGO® Store Kenwood | Jun 23, 2022

While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!

Can I buy individual bricks?

The LEGO® Store Kenwood | Jun 23, 2022
The LEGO® Store Kenwood | Jun 23, 2022

If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!

What do I do if my set is missing a piece or if I lost a piece?

The LEGO® Store Kenwood | Jun 23, 2022
The LEGO® Store Kenwood | Jun 23, 2022

You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.

Do you price match other retailers?

The LEGO® Store Kenwood | Jun 23, 2022
The LEGO® Store Kenwood | Jun 23, 2022

We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!

How much does it cost to visit at LEGO store?

The LEGO® Store Kenwood | Jun 23, 2022
The LEGO® Store Kenwood | Jun 23, 2022

All of our LEGO Stores are free to enter.

How do I redeem my VIP Points?

The LEGO® Store Kenwood | Jun 23, 2022
The LEGO® Store Kenwood | Jun 23, 2022

Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!

How do I sign up for the LEGO VIP Program?

The LEGO® Store Kenwood | Jun 23, 2022
The LEGO® Store Kenwood | Jun 23, 2022

If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.

does this Lego store have some good discount? I heard from my friend that she bought lots of lego stuff at a cheaper price in store in NJ, like the disney castle, the official website is $350, but she bought from the store like $200 something!!

Anna GU | Sep 21, 2020
Jonathan Hamilton | Sep 21, 2020

Not that I've ever seen or heard of. Which store in NJ provided a discount? Maybe that would help determine why?

Does this store sell Duplos in bulk / by the brick? I am looking for 4x2 or larger size Duplos that are not in sets with specialty pieces.

Renidea | Sep 21, 2020
Quentin Smith | Sep 21, 2020

you can buy LEGO bricks directly from the LEGO company. You can individually purchase bricks from Pick-A-Brick, or buy their currently advertised sets. The downside to this is that they obviously do not carry discontinued sets, the selection in Pick-A-Brick is limited, and the prices are unsatisfyingly high, making the bucks add up quickly. Shipping times can be pretty quick and cheap, that is, if they're not currently having any difficulties with their warehouse. If they are, then orders can be delayed by a large amount of time, which has happened to me twice. I once placed an order there which took nearly two months to arrive. Then, there's Bricklink. www.bricklink. ComYou seem to be aware of this website. I like it very much. It is, in many people's opinions, the best source from which to acquire LEGO bricks. The prices are cheap, it carries almost every piece and set ever released, (even discontinued ones) the tools for finding bricks are useful

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Does this store offer open play? What are the hours/cost?

Adrianne Bradley | Sep 21, 2020
Eryn Hance | Sep 21, 2020

It's open to public. Open 10am-9pm

How much does it cost to make your own personalized Lego and I would also like to know how much the keychains cost thanks

LOURDES ZAMBRANO | Sep 22, 2019
Michael Elsner | Sep 22, 2019

Keychains $ 4.99

do you sell the roller coaster at kenwood store

Mary Goedde | Sep 22, 2019
Praneeta Lakkapragada | Sep 22, 2019

I do remember seeing it but not sure if it is always in stock

Do you have lego technic gears.

Griffin K | Sep 22, 2018
aross0805 | Sep 22, 2018

They do in certain sets

Where is store located in the mall?

Kathy Wulfeck | Sep 22, 2018
Tonice Gray | Sep 22, 2018

It's located on theright side of the mall pass the perfume counter

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