Shoe Dept.

Millie Durgan

Great service, love there prices and shoes!!!

Joan DuRocher

I don't always find what I need but it's definitely worth a browse.

Casey McDonald

It was 6:47pm at night. They close at 7. As we're walking towards the door, 3 employees standing around leaning on the front counter by the door doing absolutely nothing are staring at us and one guy sighs and knocks his head back in disbelief that we would have the audacity to come in. As we walk in, we're not greeted, they just keep staring and one woman says "we close at 7" in a unfriendly tone. Like yeah lady lol sorry you still gotta work for 15 more mins that sucks I guess. Didnt ask us if we needed help or anything to maybe get us out of the store faster if that was their goal. Decided not to purchase anything from them. Rude as heck.

MoMo Meditation

All of the people who work at this location are SO Nice and Super helpful!!! I haven't come across a mean or unhelpful employee yet!!! And that's saying something for sure:) Especially in today's day and age when everyone is out for themselves or disrespectful to employees and the general population. I'm so glad this store is still standing through the COVID 19 pandemic, when so many of the stores in the Mall have closed. So sad to see good stores closing their doors!!! I hope this location stays open for many, many, many, more years to come. A family favorite for sure!!! My husband and I enjoyed shopping here back when we first starting dating etc. Now, we love coming and getting shoes here for our three children too! My youngest is still a baby but when older; I know we'll be buying shoes here too! There is an Alters in Canandaigua where I used to shop alot. Great store but smaller location with less sale product. I still love this store bc I used to go here alot with my Mom as a kid on up through a young adult. I just choose to go to the Victor location bc it's closer to my House. But I would recommend both locations and this Shoe / Company. Altiers/Shoe Depo have fantastic buys and something literally every one in the family can find and love. :) . Which as a parent; makes my life Soooo much easier when I don't have to go to several different stores to find shoes or the right sizes etc. Especially with the prices of gas! Who can afford to. And you can call and check with some of these places but they won't answer the phone! Altiers Shoe Depo always answer their phones and offer help or solutions. Like, when I called and asked about a specific shoe/boot that they carried and asked if they had my size. And they did! And the nice Lady employee set it aside for me! Great customer service!!! :)