The UPS Store

Category: Shipping and mailing service in Ithaca, New York

Address: 407 College Ave, Ithaca, NY 14850, USA

Phone: +16073190248

Opening hours

Sunday: Closed

Monday: 8AM–6:30PM

Tuesday: 8AM–6:30PM

Wednesday: 8AM–6:30PM

Thursday: 8AM–6:30PM

Friday: 8AM–6:30PM

Saturday: 9AM–3PM

Reviews

Irin Chitman

Sep 21, 2022

Update: I returned to get my visa photo taken. They charged me twice for the same photo: once for two physical photos and once for the digital copy of the same photo. They never sent me the digital copy. Everyone at the place went above and beyond to help me mail in my OPT (international student work permit) application. The auntie told me where to get my money order. (She knew the exact amount I needed for the application.) The uncle checked that I had all the document for the application and that I signed where I needed to sign. I didn't even have to tell him where to mail my application.

James & Laura Gras

Sep 20, 2022

Needed to send a cell phone to my daughter in Spain after hers died. USPS wouldn't take it and FedEx was too expensive. The UPS Store took care of it and assured me that she would get it in a few days and she did!

Bernice Torres

Sep 16, 2022

As an artist I’m always very skeptical of people shipping my art . But I will always ship from this store. They took the extra step to ensure me that my art will be well prepared and safe to ship, and that it was! They are wonderful people and truly understand your needs . They will definitely always have my business :) Thank you!

Ro

Aug 13, 2022

I don't recommend this place. They wouldn't tape my box with two pieces of tape and instead asked me to purchase a roll of tape. I walked out. Kindness didn't happen here today. I rarely give poor reviews, but this was ridiculous experience that warranted one. I was here another time and was charged an exorbitant amount for a box even though I brought the package in a proper container for shipment. I chose not to review it because I thought maybe I misunderstood their policy, but I have now learned that this was a type of price gouging so I have included it in this review as well. Went over to UPS at Staples on St Meadow St and had no issue. Very easy process there. Others may have a better experience at this store, but I will not be going back.

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Questions & Answers

I have to return something to Amazon through UPS... Can they help me out with that? I think I have a qr code for the label.

Jolene Musser | Nov 25, 2021
C&C | Nov 25, 2021

Yes, you can go to the UPS Store to return an item from Amazon. As long as you present the product and qr code, they will take it from there.

I would like to ship/return equipment to at&t, I was told by company that you will pack them for me.

Kelly Phelps | Sep 21, 2020
susan bard | Sep 21, 2020

They will pick up but sometimes for a charge...if it's a return get a return lable from company and drop it off

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