Address: 3445 Winton Pl, Rochester, NY 14623, USA
Phone: +15852720110
Sunday: Closed
Monday: 6AM–5PM
Tuesday: 6AM–5PM
Wednesday: 6AM–5PM
Thursday: 6AM–5PM
Friday: 6AM–5PM
Saturday: Closed
quickolds1
My sales rep Candace gavigan was phenomenal! I had several lighting and plumbing fixtures ordered for a remodel and she was very knowledgeable and efficient in helping with all my needs. Thank you for everything Rob
Jessica Martinez
Absolutely terrible customer service. If I could give zero stars I would. Unresponsive especially via e-mail. Took months to finalize an order due to lack of communication. Not very helpful at all. Will never use this company again.
ser ver
Stay away from them. I placed a big order with them and they didn't have some pieces in stock. Ended up getting the run around for over a week when i was on a deadline to finish the job. They charged me over $500 in restocking fees when it wasn't even my fault they couldn't provide the product that was promised to get expedited. Cost me tons of time and money there is plenty of other suppliers locally that will take care of their customers better than VP. My contractors nor myself will never use them or make purchases from them again. Repeatly called numerous times, never received any call backs or responses. Horrible customer service..
John Milano
VP will gladly sell you the product but will never offer support. Told me to go back to the supplier. Product was 60 days old and didnt operate properly. Salesperson was actually confused as to why I was calling them. Go to Home Depot or Lowes. Not to mention 3 calls in to actually even speak to our Salesperson.
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