First Source Federal Credit Union

Category: Federal credit union

Address: 4451 Commercial Dr, New Hartford, NY 13413, USA

Phone: +13157358571

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–12PM

Reviews

Jack Monahan

Sep 18, 2022

ATM is out service more than working. Very slow going inside line takes for every to move.

Serif Sefe

Sep 8, 2022

I am very disappointed that they won’t open an account for my kid, unless I make an hour appointment and jump thru all these hoops. There is never one available same day or next day. It’s usually 3-4 days out. That’s unbelievable, are you kidding me? All that to open a simple account for a kid? I feel like they didn’t want another customer/member. They say they are too busy to take a walk in yet there was no one there! I have been a member since they opened in 2001 but unfortunately am leaving, very soon. Someone else will appreciate our money and respect us as valued customers. I can not and would not recommend FSFCU anymore.

Oleg Verenich

Aug 15, 2022

Overall, I like the bank and locations but as other members shared, the holds are frustrating. Once they did a partial hold on cash, which is ridiculous. Going to be researching another bank. Deposits are the #1 reason to use a bank. Therefore, I can’t recommend First Source if you want access to your deposits, but they are friendly.

Jose Acevedo

Jul 15, 2022

A Special thanks to Paul DePietro , really professional, honest and great customer service, thanks again!!!!

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Questions & Answers

What time is the bank open till Christmas Eve?

Susan Kennedy | Sep 21, 2020
First Source Federal Credit Union | Sep 21, 2020

Hi Susan, we are open till noon on Christmas Eve

This bank is associated with sefcu bank ?

Amy Nazario | Aug 31, 2022
First Source Federal Credit Union | Aug 31, 2022

No we are not

Is there a number to contact after hours to speak with some one

Ashley Chrystie | May 24, 2022
Roberta Tyler | May 24, 2022

Not that I am aware of

What is the direct telephone number for the the New Hartford, NY Branch and not the call center. I notice that all the branches have the same telephone number and I have business with the New Hartford, NY branch. Thank you for your time & response.

Lucille Matt | Sep 21, 2021
First Source Federal Credit Union | Sep 21, 2021

Hi Lucille, please call the main number 315-735-8571.

Can someone with poor credit get a loan thru here to build credit back up

raymond peek | Sep 21, 2021
First Source Federal Credit Union | Sep 21, 2021

Raymond, thanks for reaching out. We work with our Members to build credit, yes. Every situation is unique and there may need to be steps taken before an actual loan approval, but we are happy to discuss your personal situation with you and review the options. Please call us at 315-735-8571.

It says you can hover over your card to unblock it. What does that mean

Jeffrey Lupia | Sep 21, 2021
First Source Federal Credit Union | Sep 21, 2021

Hi Jeffrey. It means to move your computer mouse over the card you wish to unblock.

Does First Source accept RTP payments

Karen Korosec | Sep 21, 2021
First Source Federal Credit Union | Sep 21, 2021

Hi Karen, We offer many payment options. It is recommended that you give us a call to talk through your specific situation and needs.

how i re-register again,

Vildana Alibegic | Sep 21, 2020
First Source Federal Credit Union | Sep 21, 2020

Hi Vildana, please use our online guide to help you through the process https://www.fsource.org/online-mobile/register. If you need additional help, please call us at 315-735-8571 option 9.

What is the most amount of money does fs atm allow you to take out

Carrie Hernandez | Sep 22, 2019
First Source Federal Credit Union | Sep 22, 2019

The maximum dollar amount of cash withdrawals per day is $500.00.

What are home equity line of credit rates

Doreen Desimone | Sep 22, 2019
First Source Federal Credit Union | Sep 22, 2019

Hi Doreen, Our rates are updated daily at https://www.fsource.org/rates. Choose "loan rates" to view our home equity options. Thank you.

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