Dunkin'

Category: Coffee shop

Address: 6008 N Illinois St, Fairview Heights, IL 62208, USA

Phone: +16186222505

Opening hours

Sunday: 5AM–10PM

Monday: 5AM–10PM

Tuesday: 5AM–10PM

Wednesday: 5AM–10PM

Thursday: 5AM–10PM

Friday: 5AM–10PM

Saturday: 5AM–10PM

Reviews

Lauren Allison

Jun 8, 2022

After placing a mobile order for two drinks when I arrived to this location the only had one drink. When we were waiting there for the second drink the lady at the window, who was not wearing a name tag, she came back and rudely asked if we had something else. We explained that we had another drink made the exact same way but with a toasted almond instead of toasted coconut. The lady then remarked "Well I didn't make your drink so show me order." We pulled open the order and showed it to her. We had to repeat the order multiple times and she made it seem like we were being an inconvenience to her as she kept slamming the window after coming back multiple times. I felt like her tone of voice was very rude and it felt like you could tell she hated her job and didn't want to be there.

Heather Creasy

May 6, 2022

I've tried this location twice now. The first time, we had to wait in line for 45min and the person taking orders was incredibly rude. I thought it may be a fluke, but went today and the small line took 20+ min and by the time we were at the window, my toddler decided he actually did want a donut. The guy told me they don't add on at the window, but meanwhile there were 2 other people just talking with each other behind him. I have never been to a business that doesn't "add on at the window." Not to be a Karen, but it would have taken less than 30 seconds to grab a single donut. Especially since we had been waiting for so long anyways. Also, the iced coffee tasted like water. I probably will not be trying this coffee spot again unfortunately.

Angie West

Mar 13, 2022

We absolutely love the evening staff. We've never had any problems. Hard working young adults doing the best they can to make it a good place to go to again. Before they all took over it was like you were an inconvenience to the workers. Kudos for them for making it way better!

fahim momin

Jan 30, 2022

If it's due to understaff or Dunkin across the US have closed their dining rooms. Long waits for the carry out orders and pick up! They were out of large cups for the hot beverages and really bad service. They overfilled my coffee and created a mess in my car as it started leaking.

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Questions & Answers

Does this place take link cards

Gregory Barnes | Jan 24, 2021
Sylvia Holder | Jan 25, 2021

No.

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Hi do I order donuts?

Brandon Esty | Jan 25, 2020
Michelle Redmond | Jan 26, 2020

One of the delivery apps like doordash

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