UPS Customer Center

Category: Shipping and mailing service in Boulder, Colorado

Address: 3795 Frontier Ave, Boulder, CO 80301, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 12–6PM

Tuesday: 12–6PM

Wednesday: 12–6PM

Thursday: 12–6PM

Friday: 12–6PM

Saturday: Closed

Reviews

Tom Keane

Feb 25, 2022

By far the most incompetent shipping service in the state of Colorado. Can’t scan packages properly, constantly breaking packages, packages always late or missing, and management denies responsibility. Tell me why I showed up here and had to find my own package despite being told it wasn’t there/ they didn’t know where it was? Get your act together. Deliver packages on time and handle them with care. Is that so hard?

Pro Peller

Apr 5, 2021

Don't even know where to start. I have shipped at UPS the facilities all over the country and this is the best one I have ever been in including major hubs in Atlanta, mn, and new Mexico. Everybody was fantastic especially Elias. Thank you guys. See you soon.

Elliane MacConvery

Mar 20, 2021

This is a horrible store with horrible customer service. AVOID USING UPS. They put the wrong label on a package that was supposed to be expedited which resulted in it being "locked" in a building all weekend days after the delivery date we paid for. They will not assist you if you need help.

Katya

Jan 22, 2021

This UPS is truly a beautiful establishment. After reading the terrifying reviews of the other UPS stores, I decided to embark on the journey to this location on my bike. But, I fell off my bike as I was trying to find this UPS. Covered in blood, I was still fully determined to return my Amazon package. I eventually found it and I was warmly welcomed into the store. I was given bandaids, hand sanitizer wipes, and the good man did the entire returning process for me. I wasn’t charged for printing like in the other UPS store. He even directed me to the nearest hospital and I got a few stitches. I wish I remembered his name because he was really the biggest sweetie. Everyone was friendly and this was the best customer service I have ever received.Thank you for the rating! We appreciate your positive rating for this UPS location.

Thanks! Your review is awaiting moderation.

Questions & Answers

DOES THIS LOCATION REALLY OPEN AT NOON..?

Hardy Harr | Feb 18, 2019
Kaleigh Walsh | Feb 19, 2019

Yes. They are an actual center for trucks. If you need to go earlier go to a UPS store.

If I send a package to your address (Frontier Avenue) for customer pick-up, what time of day would it be available?

Mike Koepke | Feb 18, 2019
David Goodheim | Feb 19, 2019

They prefer between noon to 5 pm, Monday-Friday. I have shown up earlier to pick things up and they are friendly enough to oblige, but will call pickup is from noon to 5 pm on weekdays. I also am not sure if you can just ship things to this address, I believe if you request a change of delivery, this is one of the locations that you have the option of them holding the package for will call.

Read More

are you open today 1/1/18

Les Tafari | Feb 18, 2018
Justin Smith | Feb 19, 2018

No

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places