Best Buy

Category: Electronics store in Louisville, Kentucky

Address: 4251 Outer Loop, Louisville, KY 40219, USA

Phone: +15029623933

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Nonamei1 Scribe

Jun 7, 2022

During a thunderstorm that felt like the start to a Vampire movie, I walked into the Best Buy, looking for a set of bluetooth headphones for my new PC. Place wasnt packed, looks like it was a day they just got stock in, and I wandered the shelves. And I was disappointed from the start. I couldn't find a pair with built in mic, I wanted over the head, not earbuds, it couldn't be over 50 bux...only 1 employee in the whole store even spoke to me, after I had to flag her down, and the pair of headphones I did eventually buy...doesn't even sync to my phone, let alone anything else. So I have to take them back. It's not the story's fault, just happens.

Claudette Perkins

Jun 6, 2022

Best Electronic Store In Town Looking for an Inexpensive TVs I found out they have Something Called Open Boxed. Ones Customers have Opened and Returned. They Rate Them. They had 24 inch Smart TVs Start $89 on Up. Same Day Pick Up if They are Available. Call Store or go Online See what's Available at What Stores. (Wheelchair, Walker Accessible )

Vlad Akimenko

May 10, 2022

This Best Buy store provided the worse customer experience I ever had. I was waiting in line for a limited edition item that the employee confirmed they had. As soon as the store opened I was the first one to walk in and ask about it. Customer service told me that item was sold.... After me asking around customer services told me "I think employee bought it". Employees buy limited edition items before the store opens. That is very unprofessional while they saw people outside waiting for it. I am beyond shocked that managers letting it slide....

michel

Mar 10, 2022

Just purchased a new Frigidaire refrigerator at BB. After shopping around locally for similar models, they had the best price and financing options. I saved $175 and they had the exact model I was looking for. Previously purchased my Washer and Dryer with the same experience. I found they have the lowest price on the latest models and all the Major brands. With approved credit 18 mo. With 0% interest and rewards on same purchase towards my next purchase. Hmmm... Maybe a new TV?

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Questions & Answers

Do they accept drop off for recyclable batteries

David Green | Jan 23, 2021
Bernard Minge | Jan 24, 2021

Yes. There's a bin by the door to drop them off

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Do you think they can fix a Olympus camedia e-10

Mya Board | Jan 24, 2020
Shadow Moon | Jan 25, 2020

It's possible if they do repairs. Some places require you to send the item to the manufacturer for repairs. You may want to call them and ask, or go there in person to ask, or call the geek squad. I wish I had a more solid answer for you.

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How important is it to get the full 230 W charger for a Razer Blade 15 2018 edition as opposed to something slightly less powerful?

Jeffrey Blum | Dec 24, 2021
Ted Hettel | Dec 25, 2021

You should always replace electrical components with OEM parts or aftermarket parts that match all specifications. Going off spec can cause electrical failure and result in component damage or worse.

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What are the Covid safety practices like here?

People are asking | Mar 29, 2021
Rob Ladove | Mar 30, 2021

Sanitation is great, they have sanitizer as soon as you walk in and everyone wears masks.

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Do they fax paperwork

Lori louise Entrekin kelly | Apr 28, 2021
Melissa Kamber | Apr 29, 2021

They will if you ask them in the prinring/printer section of store

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Do they sell Nintendo DS?

nayeli vieyra | Jan 23, 2021
Romann Taylor | Jan 24, 2021

Yes. I would however check online or call for stock.

can you buy ps4 disc drives

Joshua Stepp | Jan 23, 2021
Cassandra Warren | Jan 24, 2021

Yes!

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Do they have a zen opener in stock

Darlene Sulzer | Jan 23, 2021
Jim Hoff | Jan 24, 2021

Don't believe so

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My headphones seem to be having an issue (one side stopped producing sound). Can I get that fixed here? They're Sony wireless headphones.

Spaghetti Bear | Jan 23, 2021
Brad Petrey | Jan 24, 2021

Only if you bought the protection plan from best buy if not then you have to send them to Sony for warranty repair assuming there less than 1 years old if not then your stuck buying new ones

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This place NEVER answers the phone

Claude Patton | Jan 23, 2021
Diana Viergutz | Jan 24, 2021

They are very limited on staff right now.... Going online and making an appt works best

Will they repair my Note 10 plus's cracked back glass

Nate Dooley | Jan 23, 2021
Pedro Merino | Jan 24, 2021

Most likely no. Unless you bought it through them and bought a protection plan for it when you bought it.

I have an iPhone XR and the inside of my screen is black and colorful, I cannot see anything I am doing on it, how much will it cost to get it repaired?

Jumanah “Baby Girl” Hightower-Garcia | Jan 23, 2021
Amanda Wilkerson | Jan 24, 2021

Very good question. If you bought protection it should be covered depending on agreement. Give Geek Squad a call!

Do they accept old TV's, even if you don't purchase a new one ?

Steven Dickens | Jan 23, 2021
JIM FARMER | Jan 24, 2021

Yes, I just took my old tv up there no charge.

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I'm looking to put subs in my jeep I wanted to know how much 2 12s with 1200wat amp would be and how much to install it?

Noah Mcdaniel | Jan 24, 2020
joey miles | Jan 25, 2020

Website to price subs

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do they have a sqeaky chicken toy??!!

Kayden French | Jan 24, 2020
WORK List 1 | Jan 25, 2020

It does not look as though best buy has that, but you will be able to find it at Amazon.

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I bought a television on10/19/2017....It is still in the box, never opened or hooked up. I have the original receipt. Is it possible to return this television and buy a different model?

Lahna Pruitt | Jan 24, 2020
Rick Parsons | Jan 25, 2020

I had the same question and I think it's 14 days on electronics

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Did you will do sale on old iPhone like 7 and 8 ???

Arwa Abdelaal | Jan 24, 2020
Michael Lyons | Jan 25, 2020

they probally will since they do carry alot of different types of phones

Do y'all take snap finance

Waylon Chambers | Jan 24, 2020
Leah Kirschner | Jan 25, 2020

No clue, you should call the store and ask them..

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How old can u be to work there

Talaya Guest | Jan 24, 2019
Dante Smith | Jan 25, 2019

I believe it's 18 if you younger than that they might hire you but just give you less hours

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Do they ever answer the phone.

da pa | Jan 24, 2019
Steve Whitten | Jan 25, 2019

Holiday Rush.

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Where can I find the music cd mark Ronson and Bruno Mars uptown funk you up

Tina Bratcher | Jan 24, 2019
clayton332 662 | Jan 25, 2019

FYE

Do u sail addition bronze medium gutair

Timothy Hamilton | Jan 24, 2019
Gerald Bates | Jan 25, 2019

Call the store.

do you have HP (Huelett Packard) 61XL Black Ink and 61 color ink in stock and what is the price? Please

Julia Hardesty | Jan 24, 2019
Gerald Bates | Jan 25, 2019

Yes

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where is the best place to buy vinal records... wanna surprise my boyfriend with a vintage turntable and don't know where to buy any albums

Jackie Lawrence | Jan 24, 2019
steve “Stevie” smith | Jan 25, 2019

Amazon would be a better choice

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What time geek squad open

Reco Green | Jan 24, 2020
Shadow Moon | Jan 25, 2020

I think around the same time the store opens.

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On black friday if the doors open at 5 can you purchase things then or you got to wait??

Jacy Parkins | Jan 24, 2018
Diane Lyn Parham-Lindfors | Jan 25, 2018

Well if the doors open at 5AM, you get in and get what you've gone for? Go check out! Tom says "You got lucky babe" if you've found and purchased what you were looking for. The answer is YES! Spend away mighty shopper, spend away.

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Have insignia ice maker that doesn t work. Can you fix it

Patricia Mathews | Jan 24, 2019
steve “Stevie” smith | Jan 25, 2019

There return policy is non existent go a to z

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Do you have the IPhone 7 plus in stock? Do you honor the deal of the day $27.91 for 24 months?

Peg Jarrett | Jan 24, 2019
steve “Stevie” smith | Jan 25, 2019

Prolly not

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