Alpine Chalets and Cabins in Otter Rock by Vacasa

Category: Vacation home rental agency

Address: 7045 Otter Crest Loop, Otter Rock, OR 97369, USA

Phone: +18558615757

Reviews

Stephen Seydel

Jun 9, 2022

Complete waste of money. Dirtiest place I have ever stayed. Mold all over shower walls and windows, stained couch,dirty carpet,old coffee left in coffee maker, cobwebs on ceiling list can go on. Multiple reviews with same issues so they obviously don't correct issues that people let them know about. Avoid at all costs spend a few extra dollars and go somewhere else.

Hugh Morgan

May 31, 2021

I have given this place Alpine Chalet #3 ( there are 11 Chalets), 1 star only because it is required to leave a post. The grounds were well maintained and had a lovely outdoor space. However, Chalet 3 was an absolute disaster. We arrived at 4pm to find the Chalet on opening the door was foul smelling and we needed to leave the door open to air it out. Numerous other things made this a terrible Memorial weekend. 1. Upstairs area had not been cleaned, with cobwebs in the bathroom. 2. The blinds on the front window were broken and when we tried to adjust them, the curtain dowel fell on my head. 3. The shower would not empty of water and black gunge came up through the drain. 4. The toilet seat broke. I could go on and on. This Chalet is not worth the rental price as it is and should have a complete makeover. I would definitely not recommend Chalet #3 to anyone.

Tara Henry

Jan 31, 2021

The Cottage was super cute although could use a little updating. I was disappointed at the description boasting great views , we had to walk a ways to actually see the views. the beach access was pretty close and made for a nice walk. Overall a nice place to stay

Avalon Jameson

Jan 26, 2021

Villa #6 was okay. Broken shades that fell as soon as you touched them, remotes with no back covers, and some dirty dishes put away in the cupboards. The downstairs bed was really comfy, and the upper bed in the loft was as well. The two recliners were comfy too. Cute kitchen with everything you need to cook, altho we didn't end up doing that. They are old places so there's lots of wear and tear. Beware the sole toilet as flushing is an adventure! The beach access is not good, especially for anyone with mobility issues - it's straight down and we didn't get anywhere near the actual beach, but the lookout was beautiful. Its quaint. Will we come back? No. We like easy beach access and this is not that.

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Questions & Answers

Is late checkout available?

Alpine Chalets and Cabins in Otter Rock by Vacasa (Owner) | Jan 23, 2020
Alpine Chalets and Cabins in Otter Rock by Vacasa (Owner) | Jan 24, 2020

Late checkout is available up to 10pm the night before checkout date.

What time is checkout?

Alpine Chalets and Cabins in Otter Rock by Vacasa (Owner) | Jan 23, 2020
Alpine Chalets and Cabins in Otter Rock by Vacasa (Owner) | Jan 24, 2020

11:00 AM

How can I write a review?

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Guests will receive an email the day after checkout to rate their experience.

What can I expect to find in the home?

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We’ll stock every Vacasa home with linens (sheets and towels) and supply a starter pack of toilet paper, paper towels, dish soap, and laundry detergent. For more details about a home you’ve booked, go to the “In the Home” section on the Trips tab.

What’s Trip Protection?

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Trip Protection is an optional supplement to your reservation. When you opt in for Trip Protection, you’ll be eligible for a full refund for any nights canceled due to illness, death in the family, flight delays, flight cancellations, or road closures due to bad weather. You can purchase it up to 30 days before your reservation. (If you’re booking within 30 days of check-in, you can add Trip Protection up to 24 hours from the time of making the reservation.)

Does my baby count toward the total occupancy?

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Google My Business | Jan 24, 2020

Nope! We don’t start counting kids towards the occupancy until they’re over the age of two. (There are exceptions in certain communities, but we’ll make it clear in the home’s description and agreement when that’s the case.)

What is your cancelation policy?

Alpine Chalets and Cabins in Otter Rock by Vacasa (Owner) | Jan 23, 2020
Alpine Chalets and Cabins in Otter Rock by Vacasa (Owner) | Jan 24, 2020

Within 24hrs of booking: Full refund. More than 30 days from check-in: Refund of everything minus booking fee. Within 30 days of check-in No refund

Is there early checkin available?

Alpine Chalets and Cabins in Otter Rock by Vacasa (Owner) | Jan 23, 2020
Alpine Chalets and Cabins in Otter Rock by Vacasa (Owner) | Jan 24, 2020

If early check-in is available, you will receive an email around 9:30, the morning of your arrival. If you don’t receive the email, then it is not available and the normal time of 4pm applies.

What time is checkin?

Alpine Chalets and Cabins in Otter Rock by Vacasa (Owner) | Jan 23, 2020
Alpine Chalets and Cabins in Otter Rock by Vacasa (Owner) | Jan 24, 2020

4:00 PM

What is the fee charge for?

Dolly Sutherland | Jan 23, 2020
Emilie Kaina | Jan 24, 2020

Because they can.

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