Rick Case FIAT

Evencio Díaz

I was in the shipping & receiving area looking for some parts and they treated me wonderfully. . Very good attention. Congratulations to them.

Wesley Maltby

In for standard oil change. In and out in a timely manner. 8/26/2022, back for a re-call fuel pump replacement at no charge. 60 K miles on the car already and it’s the first and only mechanical flaw or issue I’ve had. Everyone I’ve dealt with over the 3+ years at Rick Case has been great!

Mark Hirt

Took my vehicle for service and was returned damaged. Service director Juan is the rudest service director in the industry no idea how the Rick Case family allow him to be on board. He was a terrible service director at Braman now he is at Rick Case really making them look bad. He does not care about the customer at all. Look at the paint protection on the vehicle. How would feel if this was done to your vehicle? Be ware of this service department.

Rich Gencev

Purchased a Spare key for 2018 FIAT 500 from the dealership, and no service advisor explained that the key needs to be programmed by the Dealer, rather of walking me through the process and saying that when you buy a key you will need to schedule to program the key. On top of that, I called 3 times to get a quote to replace the Water Reservoir and each service advisor could not give me a price rather would transfer the line to parts and then parts would transfer it Service. If I called any mechanic they would tell me the price over the phone. I am forced to go to a new Dealership because the service is not what they claim to be..