Kay Outlet

Category: Jewelry store

Address: 1 Premium Outlet Blvd Suite 441, Tinton Falls, NJ 07753, USA

Phone: +17324930375

Opening hours

Sunday: 10AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Alexis “Lexi” Padilla

Jul 12, 2022

Monique and general manager are super nice! I WAS LITERALLY crying 😢 I lost a diamond out of my ring. The store I bought from in Monmouth mall is closed. They Literally talked me off of a 10 to about a 2 😬😎🫣 and made a game plan to help me out. Super friendly and just impeccable customer service. THANK YOU 🙏

Rayza Santiago

Jul 14, 2021

We chose Kay for our wedding bands a year ago and it was perfect! However, my wife lost her custom made wedding band and we had to get it done again. This time, the whole process took longer and they took liberties with the custom design and made changes to my wife’s wedding band. The current supervisor at Tinton Falls Premium Outlets expressed she made the changes herself as she thought we would like it that way. This is unacceptable as the ring was custom made for a reason and with a specific style in mind. I had already paid for half the ring before she made the changes. We want to prevent this from happening to another couple as rings are very expensive and your employees should honor the client’s wishes!!

Jay Bucks

May 8, 2021

Bought a bracelet bought insurance as well, broke 3 times each time they fixed it the last time they deemed it unfixable and I was told after 3 times they make a new one for you as to why I purchased the insurance with it turns out that was a lie, they won’t fix it nor give me a gift card or store credit , terrible quality jewelry , manager and staff don’t know what there doing.. never purchasing from this “jewelry” store!

Mo “‫أبو ليلى‬‎” Elsammak

Aug 21, 2020

Ahmed Aboelhoda and Joe were uber helpful and professional to me n my fiancee

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Questions & Answers

Can Kay Jewelers Outlet repair jewelry?

Kay Outlet | Jun 22, 2022
Kay Outlet | Jun 22, 2022

Yes, Kay Jewelers Outlet offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers Outlet also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers Outlet regardless of where it was purchased.

Can Kay Jewelers Outlet appraise jewelry if it was purchased somewhere else?

Kay Outlet | Jun 22, 2022
Kay Outlet | Jun 22, 2022

Yes, Kay Jewelers Outlet can appraise jewelry regardless of where it was purchased. Kay Jewelers Outlet offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers Outlet’s website.

Does Kay Jewelers Outlet do jewelry consultations?

Kay Outlet | Jun 22, 2022
Kay Outlet | Jun 22, 2022

Yes, Kay Jewelers Outlet offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers Outlet inspect jewelry?

Kay Outlet | Jun 22, 2022
Kay Outlet | Jun 22, 2022

Yes, Kay Jewelers Outlet can inspect your jewelry and test your diamonds for free.

Does Kay Jewelers Outlet repair watches?

Kay Outlet | Jun 22, 2022
Kay Outlet | Jun 22, 2022

Yes, every Kay Jewelers Outlet can examine and repair most watches. Kay Jewelers Outlet’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers Outlet regardless of where they were purchased.

Does Kay Jewelers Outlet clean jewelry?

Kay Outlet | Jun 22, 2022
Kay Outlet | Jun 22, 2022

Yes, Kay Jewelers Outlet can professionally clean jewelry for free.

Does Kay Jewelers Outlet personalize existing jewelry?

Kay Outlet | Jun 22, 2022
Kay Outlet | Jun 22, 2022

Yes, Kay Jewelers Outlet can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers Outlet also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers Outlet?

Kay Outlet | Jun 22, 2022
Kay Outlet | Jun 22, 2022

Yes, diamond trade-ins purchased at Kay Jewelers Outlet are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Can Kay Jewelers Outlet do custom jewelry design?

Kay Outlet | Jun 22, 2022
Kay Outlet | Jun 22, 2022

Yes, Kay Jewelers Outlet can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers Outlet can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Can Kay Jewelers Outlet repair a ring?

Kay Outlet | Jun 22, 2022
Kay Outlet | Jun 22, 2022

Yes, Kay Jewelers Outlet offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers Outlet regardless of where they were purchased.

Does Kay Jewelers Outlet engrave jewelry?

Kay Outlet | Jun 22, 2022
Kay Outlet | Jun 22, 2022

Yes, Kay Jewelers Outlet can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers Outlet regardless of where it was purchased.

How long does it take for Kay Jewelers Outlet to resize a ring?

Kay Outlet | Jun 22, 2022
Kay Outlet | Jun 22, 2022

Kay Jewelers Outlet can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay Jewelers Outlet resize a ring?

Kay Outlet | Jun 22, 2022
Kay Outlet | Jun 22, 2022

Yes, Kay Jewelers Outlet can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Do I need an appointment to repair jewelry at Kay Jewelers Outlet?

Kay Outlet | Jun 22, 2022
Kay Outlet | Jun 22, 2022

No, most Kay Jewelers Outlet locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Does Kay Jewelers Outlet replace watch batteries?

Kay Outlet | Jun 22, 2022
Kay Outlet | Jun 22, 2022

Yes, every Kay Jewelers Outlet can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers Outlet regardless of where they were purchased.

Can I bring jewelry to Kay Jewelers Outlet for restoration or repairs if it was purchased somewhere else?

Kay Outlet | Jun 22, 2022
Kay Outlet | Jun 22, 2022

Yes, Kay Jewelers Outlet will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

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