Address: 1 Premium Outlet Blvd Suite 441, Tinton Falls, NJ 07753, USA
Phone: +17324930375
Sunday: 10AM–7PM
Monday: 10AM–9PM
Tuesday: 10AM–9PM
Wednesday: 10AM–9PM
Thursday: 10AM–9PM
Friday: 10AM–9PM
Saturday: 10AM–9PM
Alexis “Lexi” Padilla
Monique and general manager are super nice! I WAS LITERALLY crying 😢 I lost a diamond out of my ring. The store I bought from in Monmouth mall is closed. They Literally talked me off of a 10 to about a 2 😬😎🫣 and made a game plan to help me out. Super friendly and just impeccable customer service. THANK YOU 🙏
Rayza Santiago
We chose Kay for our wedding bands a year ago and it was perfect! However, my wife lost her custom made wedding band and we had to get it done again. This time, the whole process took longer and they took liberties with the custom design and made changes to my wife’s wedding band. The current supervisor at Tinton Falls Premium Outlets expressed she made the changes herself as she thought we would like it that way. This is unacceptable as the ring was custom made for a reason and with a specific style in mind. I had already paid for half the ring before she made the changes. We want to prevent this from happening to another couple as rings are very expensive and your employees should honor the client’s wishes!!
Jay Bucks
Bought a bracelet bought insurance as well, broke 3 times each time they fixed it the last time they deemed it unfixable and I was told after 3 times they make a new one for you as to why I purchased the insurance with it turns out that was a lie, they won’t fix it nor give me a gift card or store credit , terrible quality jewelry , manager and staff don’t know what there doing.. never purchasing from this “jewelry” store!
Mo “أبو ليلى” Elsammak
Ahmed Aboelhoda and Joe were uber helpful and professional to me n my fiancee
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Yes, Kay Jewelers Outlet offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers Outlet also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers Outlet regardless of where it was purchased.
Yes, Kay Jewelers Outlet can appraise jewelry regardless of where it was purchased. Kay Jewelers Outlet offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers Outlet’s website.
Yes, Kay Jewelers Outlet offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.
Yes, Kay Jewelers Outlet can inspect your jewelry and test your diamonds for free.
Yes, every Kay Jewelers Outlet can examine and repair most watches. Kay Jewelers Outlet’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers Outlet regardless of where they were purchased.
Yes, Kay Jewelers Outlet can professionally clean jewelry for free.
Yes, Kay Jewelers Outlet can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers Outlet also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.
Yes, diamond trade-ins purchased at Kay Jewelers Outlet are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.
Yes, Kay Jewelers Outlet can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers Outlet can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.
Yes, Kay Jewelers Outlet offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers Outlet regardless of where they were purchased.
Yes, Kay Jewelers Outlet can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers Outlet regardless of where it was purchased.
Kay Jewelers Outlet can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.
Yes, Kay Jewelers Outlet can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.
No, most Kay Jewelers Outlet locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.
Yes, every Kay Jewelers Outlet can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers Outlet regardless of where they were purchased.
Yes, Kay Jewelers Outlet will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.
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