Address: 801 1L, Tysons Corner Center, McLean, VA 22102, USA
Phone: +17037608980
Sunday: 11AM–7PM
Monday: 10AM–9PM
Tuesday: 10AM–9PM
Wednesday: 10AM–9PM
Thursday: 10AM–9PM
Friday: 10AM–9PM
Saturday: 10AM–9PM
FNX Come_Patas
My experience at the store was good, but the reason I’m giving a 1 star rating is because of one of the employees that work there (Asian guy that was wearing a navy blue suit jacket and chinos) was following me and my cousin around the store, it was super uncomfortable to have a person following me and my cousin around without asking us if we needed help with something, I work at the Factory Outlet at Woodbridge, VA, I get we gotta walk around the store but following people around is a whole different thing, it makes people uncomfortable, etc. it was almost like he wanted us to not touch the clothes at all, we’re supposed to create CONFIDENCE but how is someone going to feel if he/she has another person following them for a long period of time? I hope you get to read this. -Martin
Lilian Hu Nguyen
UPDATE: came in on a Wednesday at 8:34 and all doors were locked already. Mall closes at 9!! Terrible service, slow service, employees are not trained nor professional nor friendly. Check out line wrapped twice around and still only two employees at the cash wrap while there are others just hanging around chatting with each other. Very inefficient, shop online!
Jessey Vargas
Came in 30 minutes to close to look for clothes for my brother. Lady came to us for "assistance" and told us and I quote "not to touch the clothes" because we opened up a couple shirts for my brother to take a look at. I understand that the clothes need to be folded up but we were already trying to be modest with the shirts we looked at. If the clothes were for me I wouldn't have to but he can't shop for himself.
Matthew Wang
I picked out a couple of graphic tees on sale. I also wanted to pick out an outfit for my wife since she’s starting a new job. The cashier was awesome and applied discounts that were available to my purchase along with my birthday express cash. I actually prefer to have plenty of time browsing the apparel rather than constantly being asked if I need help so I like that I wasn’t approached that often.
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Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 60 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Online orders can be returned or exchanged within 60 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
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