Shoe Dept. Encore

Category: Shoe store in Mays Landing, Hamilton, NJ

Address: 4403 Black Horse Pike Hamilton Mall, Space 2090, Mays Landing, NJ 08330, USA

Phone: +16096465180

Opening hours

Sunday: 11AM–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

daniel aponte

Sep 4, 2022

CHECK TO MAKE SURE YOU GET THE SAME SHOE WHEN STORE WORKER BRINGS YOU THE OTHER SHOE TO YOUR PAIR!!!! So FRUSTRATING having to return to that circus.

neuris mora

May 2, 2022

Extremely rude customer service, messy store and gossiping

Danyell Miller

Dec 6, 2021

I ordered a pair of slippers online for pick up. The instructions said I will receive an email once the order is ready. I never received an email. I waited. I decided to email to see what was going on with my order. I was told that I waited took long and they sent it back. I was also told that the email was in my spam. It wasn’t. I explained that I never received it. Only to be made to feel like a liar. In the meantime I am asking if I am not getting my order why was my credit card charged? I was told it should not have been. After further investigation I was told I would get a refund. It never happened. I called the store to see if they at least still had the slipper I was told that they would put them on hold. Drove to the store only to find out they didn’t hold them and they didn’t have the size. This store is a scam. I will not ever come to this store again nor order online. While at the store I explain the situation only to be told that they do not do in store delivery orders. To only be told that they seen the slipper. Talking about being confused. They have no idea what is going on in the store.

Shonna Corrales

Sep 7, 2021

Hardly any inventory for young girls however other than Macy's there isn't any other shoe stores in this mall except for sneakers

Thanks! Your review is awaiting moderation.

Questions & Answers

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 23, 2022
Shoe Dept. Encore | Aug 23, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 23, 2022
Shoe Dept. Encore | Aug 23, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. Encore | Aug 23, 2022
Shoe Dept. Encore | Aug 23, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places