The UPS Store

Maureen

Great staff, quick and efficient.

Bianca Correa

I believe the associate that helped me today was Katie, she was so lovely and helpful, it was honestly a pleasure using their services today. I had to print some stuff out on my own sticker paper for a project, and she was quick to help and even made some conversation about the project im working on. She is awesome!!

DULCINEA DBRV

Excellent place very good and fast service

Maryam M

My review is based on my experience with one of the employees today named George. From the moment he called for “who’s next?” It was clear that he was having a bad day. I asked him kindly if he could print the label for me and he said with a negative tone “it will cost a buck”. Once I got my the label I asked George if he could please tape my box before I leave, I didn’t feel comfortable leaving my box there on the counter, in a busy store, open and no labels attached yet. He said I’m busy now, I’ll do it later. I asked him if he didn’t mind giving me the tape and I would do it. Things escalated from there. I’m so disappointed because I used to love this location and my experience had always been positive. I’m also disappointed in the rest of the staff and whoever was in charge there. Everyone stayed silent and acted as if nothing is happening. I did contact ups corporate. I also contacted the store to speak to a manager but the person I spoke to first put me on hold and then said he is out to lunch. Mind you this is not a huge store so he would’ve known if his manager is at lunch before putting me on hold. Just terrible. If you are having a bad day, take a day of. Don’t take it out on customers. I was trying to sake a photo of his name tag for reference and he almost hit me in the face with the paper he was holding in his hand. I should’ve called the cops right there and then.