Community Home Care & Hospice - Fayetteville

Tilina Whetsell

I was very please with the care that was taken of my husband in his last months of life. We had a great aid Claudia Bullard you couldn't ask for a better person to be by my side in a very difficult time. Also our RN (Adam) durning this time was a great guy who took very good care of my husband and show genuine care and respect for him. Also I had a RN (Melody Davis) that last few days of my husband life that was Great she was so kind and compassionate,she stayed with me after my husband passed into the wee hours of the morning because she didn't want to leave me alone..Thank you Community Hospice for being here.

Dontae Hockett

THIS COMPANY IS THE BEST COMPANY IN NORTH CAROLINA I HAVE TO SAY THAT THE TWO LADIES THAT STOOD BY MY SIDE WHILE MY MOTHER WAS PASSING THE NURSE APRIL WHERE DO I BEGIN SHE SHOWED MY MOM NOTHING BUT THE BEST CARE EVER . I WILL NEVER FORGET THE DAY SHE TOLD ME MY MOM WAS PASSING SHE COULDNT STOP CRYING IT WAS LIKE SHE LOST SOMEONE SPECIAL TO HER . APRIL IS THE BEST HOSPICE NURSE IN NORTH CAROLINA.. NOW LETS TALK ABOUT MS DENISE OMG SHE STOOD RIGHT THERE UNTIL THE END MS DENISE CRIED LIKE A BABY I FELT HER PAIN AS WELL HER AND MY MOM HAD GOTTEN SO CLOSE MY MOM DEATH REALLY BROKE MS DENISE HEART . IM SO GREATFUL FOR COMMUNITY HOSPICE I WILL NEVER FORGET APRIL & MS DENISE I ALSO DONT WANT TO LEAVE OUT THE SOCIAL WORKER MS JAMIE SHE CAME BY THE DAY OF MY MOM PASSING AND SHE SUNG A BEAUTIFUL SONG TOO MY MOM . I APPRECIATE EVERYTHING THAT COMMUNITY HOSPICE HAS DONE FOR MY FAMILY

Scott Ennis

This hospice office is filled with compassionate and experienced staff. They provide excellent care. Extremely impressed with the services and care that they offer to our Veterans.

Laurie Soto

My mother was a patient with metastatic on the bones, these are her words. On January 2018, I decided to stop all kind of cancer treatments because they were too painful and I couldn't deal with the nasty side effects. After I stopped all the treatments, I became very sick at the point that I had to be admitted to the hospital with chronic pain on my bones and some other areas of my body. I chose to join them because for that time, according to the doctors and according to my medical condition, my life expectancy was about 6 months of life remaining. The hospital bed they brought to my home, had a strong and nasty cigarrette smell. That was horrible. Imagine , I was having chemotherapy, using narcotic for pain, and having to breathe that disgusting smell. That caused me to throw up a couple of times. I asked them to pick it up and it took a week for them to come.I had to spend a week with that bed in the middle of my living room with the strong smell of ciggarettes. My oncologist prescribed me some medicines and he called Hospice asking them if they will pay for medicines. Hospice said yes. I did not received the medicines that day because Hospice did not send any kind of prescription to the pharmacy. Next day, in the morning, we called Hospice again, they said they were working on that, that they will call me back. It was 4:45 pm that day and Hospice haven't send the information to the pharmacy yet. Next day, (third day) I called Hospice again, they said, that it was ok for me to go to pick the medicine that they were available already at the pharmacy. My daughter went again to the pharmacy, and a person from the pharmacy told her again that the system didn't receive any information from Hospice. Finally, I got the medicines 3 days later after they were prescribed to me. I spent 3 days with cronic pain without my medicines. Next day, I asked Hospice to prescribe me some narcotic pain patch. They told me, "go to walmart or to the dollar tree stores, they have patches for one dollar each". I felt insulted from them. They treated me as a cheap person who didn't wanted to pay one dollar for a pain patch. I really needed something stronger than regular pain patches for my chronic condition. They shouldn't answer me in that disrespecting way. They supposed to have compasion and consideration with patients who are in pain. Everytime the nurse came to visit me at my home she was coughing and without a mask. One day, she tried to get some blood work from me to check my INR levels. After 4 pinches with the neddle I had to tell her to stop pinching me because she never found my vein. In my opinion, she did not have enough experience drawing blood because I never had that problem on hospitals before. Everybody has told me I have good veins and I am the person who takes a lot of water. I wasn't dehydrated either. So she should have foud my veins. They rarely provides you responses to you back. You have to do more than 2 or 3 calls to them in order for you to receive an asnwer or a service from them. All the time they say "we are working on that", "we will call you back". Another thing is, when nurses return your calls back, they uses private call numbers to avoid you to call them directly. After I closed the case with them, they said that it would take up to 3 business days to close it. I had to wait one week without medical insurance. Because I couldn't use my medicaid back until Hospice had the case completly closed. I was without Hospice and without medicaid on that week. And the worst part, without money. This organization only cares about making money. They don't care about the pain and the suffering of thier patients. They use a lot of courtesy and a lot of smiles at the beginning because they just want you to sign an agreement with them. Once you sign all the papers they require you to sign, then your nightmare begins. I wouldn't recommend this business to anyone. I give a star because I had to in order to submit my review.