Lee County Social Services Department

Category: Department of Social Services

Address: 530 Carthage St, Sanford, NC 27330, USA

Phone: +19197184690

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Mercedes Butler

Jun 23, 2022

Update: Two months later, and I still need assistance. Can’t get anyone on the phone. Quality and speed of service with DSS is non-existent, and I feel empathy for the ones that need serious assistance. ———————————————————————————— Ginger with Lee County DSS has no idea about anything. Asked to speak to someone else who may be able to help get my enhanced account privileges turned back on to be able to make changes to my account online, but wouldn't even help me with that.

Bryanna Barnes

Jun 22, 2022

My mother needs food. It's been 3 or 4 days now!! Her card has a zero balance on it.

Keturah Lahocinsky

May 19, 2022

I've NEVER had a bad experience there. It's never been crowded and waiting room is quite and I've always been seen right away and treated w respect by very nice staff and I've been at least a dozen times thru the years. I'm thankful for our health dept and consider Sanford lucky to have a quite, effecient, effective and fast health dept. Even after I aquired my health insurance and had other options I opted to continue my visits with them🙂

Jay Jay

Dec 22, 2021

Been helping my son’s “father” dodge his responsibilities since 2014 and going strong. This has to be one of the most useless group of individuals under one roof. Had multiple caseworker changes over the years and I never knew until I called there myself. They never help with anything and Jesus will come before they return a phone call. Management needs to be fired and more qualified and useful individuals need to be hired instead of them hiring their friends. Isn’t it illegal to hire someone there without posting the job publicly first?

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Questions & Answers

Do y’all have Heating assistance

Melissa Gonzalez | Sep 20, 2021
Andrew Hunter | Sep 20, 2021

They have energy assistance program available but you must see if you are eligible to receive.

Is social services open now or are the offices still closed due to covid?

Shin-Ryuuji | Sep 20, 2021
Jennifer Miranda | Sep 20, 2021

It is "open" as you can walk in there, but I don't believe they are meeting with people. If you need to apply for something there is a table set up at the entrance with various applications and instructions to drop them off at the box located in the parking lot. Should you have any questions there should be someone at the window.(Not sure if this is always the case since the lights were off and someone happened to walk into the front office as I arrived). Hope this helps!

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Can I get help paying my electric bill

Charlene Seeley | Sep 21, 2019
Kimbery Clark | Sep 21, 2019

Only if they have funds for that assistance program. They usually have a sign on the door if they dont.

Can I request evidence online that I have withdrawn from Medicaid?

Gloribel Sanchez | Sep 21, 2019
Crystal Culler | Sep 21, 2019

I do not know, you probably have to go in and have the DSS deliver a printed paper.

Is social services open on New years Eve.?

OMarion Foxx | Sep 21, 2019
Allison Crawford | Sep 21, 2019

Yes

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