FastMed Urgent Care

Brandon Davenport

Complete joke of a doctor’s office. First, the place is filthy. I felt like I was seeing a doctor in a 3rd world country; but worse is getting this staff to cooperate with other doctor’s offices. I came to this place to get an x-ray on my ankle. They said it was broken, and referred me to see an orthopedic surgeon to be sure I didn’t need surgery. It took this place 2 1/2 weeks to get the surgeon’s office what they needed just to make an appointment, and I had to do almost all the legwork myself because they weren’t getting the surgeon what they needed, and would leave them on hold over 15 minutes when they’d try to call (they left me on hold twice for over 30 minutes). I ended up having to make 3 trips personally from Seven Springs (where I live) to Goldsboro (FastMed) to Kenansville (surgeon’s office) before finally getting my appointment. One of those trips they sent me with a disc that didn’t have all the x-rays on it. At the end of the day the doctor I saw at this place obviously doesn’t know how to read x-rays, because the surgeon said nothing was even broken, much less in need of surgery. Probably the most frustrating thing is trying call in to this place. Their automated system is junk. When you hit the prompts nothing happens, and you have to keep hanging up and calling back to get it to work. One occurrence took me 14 attempts! This place is a joke, stay away!

Karen Casiano

This is not a true urgent care. It's ran like a primary care clinic. Was the very 1st person to walk in as soon as their doors opened & was turned away because I didn't have an appointment. The front desk staff stated they are fully booked for the day with appointments only. This completely defeats the purpose of calling itself an urgent care. Urgent cares should be the primary alternative to avoiding being seen in the ER & easing the burdens of ER wait times for non emergent cases. Shame on the manager at this Urgent care that runs it like a clinic instead of what it's meant to function as!!

Jennifer White

First in line to be seen, I was told I had to have appt. Please post that you are appt only and do not take walk-ins. This is false advertising. I did not expect to be before anyones appt but should have been worked in. The lady at the desk was very rude and loud as well.

Vibeulating

The front desk ladies are friendly and the nurse practitioner is amazing