Visionworks Rogue Valley Mall

Category: Optometrist in Medford, Oregon

Address: Rogue Valley Mall, 1600 N Riverside Ave, Medford, OR 97501, USA

Phone: +14586585295

Opening hours

Sunday: 11AM–4PM

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

Holly Foster

Aug 8, 2022

I picked up my new glasses about a month ago and immediately felt like there was something wrong with them, but with a line behind me and only one employee there, I just assumed it was only a matter of adjusting to them and took the glasses home. Eventually I realized they were distorting my vision. When I look at a rectangular object, like a computer screen, it becomes a trapezoid: the right side appears smaller than the left, and looking at the world in general gives me vertigo. Visionworks really messed up these lenses. No wonder I've been getting headaches from wearing them. I'll never, ever go there again, and I recommend you don't, either.

Tracey Bloomberg

Jul 3, 2022

Wonderful experience here! Very friendly and helpful, got us in right away for an exam and saved the day, thank you so much!

Mariah Cox

Apr 19, 2022

Seriously the nicest people in the world. I was hesitant about returning after the one time years ago when the previous staff were rude but I am so glad I went back. Everyone was so stinking nice, professional, kind, patient, knowledgeable and really made me feel welcome and cared for. From Dr. Bates to reception to billing to the techs, everyone was amazing. I can’t for the life of me remember the manager’s name but she is amazing! Seriously, you guys need to go here for all your eye needs!

Reilly Owen

Feb 6, 2022

Had a super positive experience thanks to Kay Shaw at the Visionworks in Medford. She was totally committed to making sure each and every detail of my glasses worked the way I wanted from lens material, styles, and making sure the fit was perfect. I would absolutely buy glasses there again. THANKS, KAY!!

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Questions & Answers

do i get glasses same day

PHYLLIS PRESLAR | Mar 24, 2022
Visionworks Rogue Valley Mall | Mar 24, 2022

Hi, unfortunately we do not have same day available, we give a two-week turnaround for glasses to be made or sooner. We hope this information helps!

Can you do free adjustments?? If so, do they have to be on glasses bought at the store??

Myles DeAngelo | Sep 20, 2021
Visionworks Rogue Valley Mall | Sep 20, 2021

Hi Myles! Yes, you can stop by any one of our locations for an adjustment.

Are they good glasses. It is the price right???

Brian Bell | Sep 21, 2019
Becca Newell | Sep 21, 2019

They have a range of prices but they run a little high. You get your money's worth though that's for sure. In my opinion it is worth the extra to get their quality lenses

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