Verizon

Category: Cell phone store in Walnut Creek, California

Address: 1141 Locust St, Walnut Creek, CA 94596, USA

Phone: +18008801077

Opening hours

Sunday: 10AM–5PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Rod M

Sep 17, 2022

Waited for at least an hour to be help with a clerk with the new eSim, they dont seem to know how to do the new transfer. VERIZON please make sure you train your employee well. In the end clerk told me to call the Customer service because they have no idea all that waiting for nothing, its not even busy.

Dominic Fazioli

Jul 12, 2022

AJ Lemnir was fantastic. Great and quick service in fixing a SIM card failure. Super polite and verified the problem was solved. I dread going to Verizon stores, but this was the best experience I have had as a customer for 15 years.

Zac Blasdel

Jul 4, 2022

Awful. Going to a Verizon store is like being pulled into a battle against sanity and reason. Easily the worst and dumbest collection of policies and practices you can reasonably expect to experience.

sun love

Jun 28, 2022

I highly recommend this store! Monique was very helpful and genuinely attentive to me for a couple of cell phone items I had today. This after an awful and unhelpful visit to the the Pleasant Hill store. Joe was also working today - with another customer. And I could tell he was just as thoughtful and attentive with his customer. From now on, this is my Verizon store!

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Questions & Answers

Is this a corporate store

Tyrone Davis | Apr 23, 2022
Devin Glass | Apr 23, 2022

Do you mean an official company store vs. a licensed retail partner?

Is there a waiting time

Margaret Diaz | Sep 20, 2021
Jimmy Estrada | Sep 20, 2021

They are short staffed right lately. I had to make an appointment a couple of days out to get helped in a timely manner.

Is it possible to make a payment in the store?

Myrna Dettlinger | Sep 21, 2019
Jake H | Sep 21, 2019

Yes. No fees at corporate locations either. Faster if you use the bill pay kiosk atm thing.

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