New Hope Fertility Center

Ronetha Littlejohn

I’m excited I was able to have my phone consult today . I’m so ready to start my process with this company

Teresa Singh

Since my voice and concerns are not being heard at NHFC in 59 Columbus Circle, I’ll leave this here so you can help resolve this injustice and senseless act to a patient like me that has been through multiple retrievals for the past year. Never have I ever been told I have to pay $100 to have a quick talk with dr.Zhang during my monitoring appointments until 2 days ago. I am aware ONLY consultations are charged $100 but now for a quick talk during my monitoring I will be charge $100 (which last no more then 3 minutes. It’s bizzare and quiet frankly unethical, that i cant even see or speak to my doctor dr. John Zhang during my checkups. As a patient I have concerns I wish my doctor to answer. Ita imperative that I have my doctor build a relationship with me that reassures me that I’m investing in the right clinic and putting myself in honest hands. I have invested my money, time, heart and soul in these difficult treatments. I should have the right to see my provider dr.john Zhang to have my concerns answered which would last less then 3 minutes. Please don’t apologize in your reply but rather help us patients with this insensible charge. We pay a lot of money already for our treatments and you (staff) are telIing me I can’t ever see my doctor unless I pay $100 during my monitoring, which I already pay $800? If anyone is going through the same thing please speak up, this is unjust, unethical, insensitive and taking advantage of our need for help.

David C

Pay attention to all the negative reviews, did you find any similarities? Yup, they treat you like a number, and just want your money. They tested us for things we didn’t even need and billed us for it, never told us what they were doing to us. There were no communication between them. Horrible experience!