Walmart Vision & Glasses

Ikiseh Chukwudi

I want to report a FRAUD. The supposed return policy on glasses says it has to within thirty days of coming in to see the doctor and making payments. Thus return policy doesn’t factor in the two weeks it takes for your glasses to be ready for pick up after seeing the doctor. Now in my case, it took a month(30 days) for my glass to be ready for pick up. Upon receipt of my glasses, I noticed it was really wide, and told them and it was adjusted. Within a month after receiving my glass, I have done this adjustment twice already. I asked for the frame to be changed and was told about the fraudulent return policy giving me the impression that absolutely nothing can be done. If you need a pair of prescription glasses, just go to Costco(less expensive too). Don’t bother coming here because their after sale service is terrible and return policy is a fraud. Thank you.

shine sun

I went to the Vision Center because of my bad eyes, but the staff in it had a very bad attitude. When I communicated with them, I could feel their impatience.

Tom Young

These kids are making minimum wage I would imagine and for what one gets for the money I'm happy. The young ladies who for the most part are busy but are polite and treated me great when I ordered my glasses.

Artie Tingle

The vision center employees are horrible at communicating I have been calling for my glasses and no one informed me there were issues also they violated HIPPA someone else’s health information was mixed in with my forms... overall they are horrible will be looking for somewhere else to go.