Darren Reuter - State Farm Insurance Agent

Category: Insurance agency in San Rafael, California

Address: 705 Mission Ave #1, San Rafael, CA 94901, USA

Phone: +14154567545

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Bill In California

Mar 3, 2017

This agency is incompetent and puts its customers at risk. I am a long-term State Farm customer and this is the second time they have transferred me to another agent when my prior agent retired. On January 15, we added a second car to our policy and it appeared everything was OK. We had a mechanical problem with that car and the dealer agreed to swap it for a different one. Same make and model, different VIN number. I called the agency on February 6 to advise them and have the VIN number on the policy changed to reflect the new number. They emailed a temporary card showing the new VIN number. When I did not get the permanent cards, I checked my policy online on February 27 only to see they had NOT changed the VIN number, my wife was missing from the policy and some of the discounts I have on my other vehicle had not been added to the new car. I called the agency and they agreed the updates had not happened and they would correct this right away. Then emailed me a temporary card showing the old VIN number. I again checked the policy online again today, March 3 only to find the corrections had still not been made. No longer trusting the agency the get it correct, I called State Farms main office to talk to them about the problem and get help in correcting them. They confirmed the changes had not been made and were not pending. They walked me through the changes as they made them and even added an additional discount. Then emailed various documents to show all the changes had been made. Unfortunately, the Darren Reuter Agency is so inept they seem unaware of the actual problems they have caused and the liability it could have had. The DMV have been unable to issue the new registration as the vehicle shows being uninsured. My wife has been driving and appeared not to be insured. If she had been stopped by the Police, they would assume both the car and her were uninsured and the car would have been impounded. Thankfully, Sate Farm have now transferred me to another agent.

Mike G.

Aug 20, 2015

If Darren exists you'll never meet him, you'll speak with an unqualified assistant. After baiting you with some low intro rates and bundled packages, after you sign up they will review and reassess, your rates will skyrocket, mine did, They didn't like the roof on my house, and my useage of my car. Zero service, for instance, their 800 number they could not even tell me if my auto policy covered rentals.

Jb Sherpa

Oct 15, 2013

I have 5 cars and 2 houses insured with this agent for over 5 years. I recently got code from different agent and I was so shock how much money I was saving every month. with new agent I am saving more then $400 a month that is $ 4800 a year. so went had and cancel all the policy right way.not only that I was never getting any help that I need. I will never recommend or suggest that any of my family's, friend's, co-workers and community this agent.

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Questions & Answers

What factors influence car insurance rates?

Darren Reuter - State Farm Insurance Agent | Jun 21, 2022
Darren Reuter - State Farm Insurance Agent | Jun 21, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

How fast can I get car insurance coverage?

Darren Reuter - State Farm Insurance Agent | Jun 21, 2022
Darren Reuter - State Farm Insurance Agent | Jun 21, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

What if I have a vehicle that's not listed on the Vehicle Type section?

Darren Reuter - State Farm Insurance Agent | Jun 21, 2022
Darren Reuter - State Farm Insurance Agent | Jun 21, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between market value and replacement cost?

Darren Reuter - State Farm Insurance Agent | Jun 21, 2022
Darren Reuter - State Farm Insurance Agent | Jun 21, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

Can I pay by phone or mail instead of online?

Darren Reuter - State Farm Insurance Agent | Jun 21, 2022
Darren Reuter - State Farm Insurance Agent | Jun 21, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

Why should I sign up for the Paperless Notice of Privacy Policy?

Darren Reuter - State Farm Insurance Agent | Jun 21, 2022
Darren Reuter - State Farm Insurance Agent | Jun 21, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

What is the difference between sending my quote and purchasing with an agent?

Darren Reuter - State Farm Insurance Agent | Jun 21, 2022
Darren Reuter - State Farm Insurance Agent | Jun 21, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

Is my payment information secure on your website?

Darren Reuter - State Farm Insurance Agent | Jun 21, 2022
Darren Reuter - State Farm Insurance Agent | Jun 21, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

What if I have more than four vehicles or four drivers in my household?

Darren Reuter - State Farm Insurance Agent | Jun 21, 2022
Darren Reuter - State Farm Insurance Agent | Jun 21, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

What can I do on the State Farm mobile app?

Darren Reuter - State Farm Insurance Agent | Jun 21, 2022
Darren Reuter - State Farm Insurance Agent | Jun 21, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Darren Reuter - State Farm Insurance Agent | Jun 21, 2022
Darren Reuter - State Farm Insurance Agent | Jun 21, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

How do I download the State Farm mobile app?

Darren Reuter - State Farm Insurance Agent | Jun 21, 2022
Darren Reuter - State Farm Insurance Agent | Jun 21, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

Can I use my check card or debit card?

Darren Reuter - State Farm Insurance Agent | Jun 21, 2022
Darren Reuter - State Farm Insurance Agent | Jun 21, 2022

State Farm accepts most major credit and debit cards.

How can I pay for my insurance if I decide to purchase it online today?

Darren Reuter - State Farm Insurance Agent | Sep 19, 2021
Darren Reuter - State Farm Insurance Agent | Sep 19, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Darren Reuter - State Farm Insurance Agent | Sep 19, 2021
Darren Reuter - State Farm Insurance Agent | Sep 19, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Darren Reuter - State Farm Insurance Agent | Sep 19, 2021
Darren Reuter - State Farm Insurance Agent | Sep 19, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Darren Reuter - State Farm Insurance Agent | Sep 19, 2021
Darren Reuter - State Farm Insurance Agent | Sep 19, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Darren Reuter - State Farm Insurance Agent | Sep 19, 2021
Darren Reuter - State Farm Insurance Agent | Sep 19, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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