Address: 3100 Hilltop Mall Rd, Richmond, CA 94806, USA
Phone: +15102436465
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–4PM
Benigno Quezada
Excellent service!!
Chris Lara
Atm deposit seems to always be out of service and always understaffed inside; can’t the bank invest in better atm services and more employees?? It’s like the whole banking industry is still stuck in the 1900’s what a shame
darshan lama
Long line , there is no one to help customer.
M Pena
Poor customer service, not knowledgeable about certain aspects of banking. I was talked over by Maria several times, never apologized for giving me incorrect information. Daniel more knowledgeable, but cold demeanor and displayed a lack of communication skills—at one point responded to my question—“I already told you that.” Wow, I was stunned by his behavior. This place hopefully has staff meetings where they can address the importance of polite customer service.
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Unfortunately that is how things are, I am a bank of America customer for many years and for convenience to the location, therefore, I have experienced in various locations and I acknowledge and make known that it depends on the area, this is the service, unfortunately, this is an incomparable example of this. Service and courtesy at the Mill Valley, Walnut Creek and Pleasent Hill Branch.
They are open 10am-1pm on Saturday.
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