Elk Grove Audi

Aryana Rah

Let me start of by saying that if a dealership makes you want to sell your car because you don’t want to deal with their disrespectful staff, it’s a serious issue. This dealership has the most disrespectful and unprofessional staff I have ever encountered. Every time I call for service or even come in for service, they are rude, in a bad mood, and talk to you like they are doing you a favor. We have been yelled at, talked down to, and disrespected our intelligence. One guy I’ve dealt with for a while now is Mike. He is so rude and will treat you like you don’t know anything. Management never cares about their customers satisfaction. If you’re in the area, go somewhere else in the auto mall for service. They were most likely screw something on your car, be rude, and disrespect you. It’s not worth giving your money to a dealership that acts like they’re doing you a favor when you’re paying. It’s ridiculous. Take your business where it is appreciated.

Carol Carmany

excellent

Phil McCall

The staff were polite and helpful. The service appointment went smoothly and was completed on time.

Ashley Hampton

The service team was amazing and very accommodating to what I needed for my Audi service. Rodrigo is beyond wonderful and helpful and I’m very satisfied with this team!