New Orleans Watchmakers Inc

Category: Watch repair service

Address: 114 Carondelet St, New Orleans, LA 70130, USA

Phone: +15045589870

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Mici Chase

May 23, 2022

Was super fast replacing a watch battery and was so professional, kind, and pleasant! Thank you so much!

Brad

Mar 19, 2022

Erick did a fabulous job. It was a quick turnaround time and the fix was what I expected it to be for a price that I also expected it to be. I'm not a watchmaker but I know enough about watches and I can do some small repairs that I understood the possible problem but just don't have the tools and intimate knowledge how to fix them. I got the watch back today and it functions as it should and I will monitor it over the next few days to double check. Having said that, I don't have any concerns about the repair right now. It's not a criticism but my only concern was that I sent the watch in a hard case with the watch wrapped in saran wrap and then inside of a Postal Service flat rate small box. The watch was sent back inside the hard case but it was not in saran wrap and he used the original box that was held together with scotch tape. Why does it matter if it was not wrapped in saran wrap? The vibrations from shipping can put small scratches on the crystal or on the case. It did not happen in this incident but as a professional I was hoping for that extra step but it is not a dealbreaker. My biggest concern was that he put that hard case back inside the original Postal Service flat rate small box that I sent it to him in and only secured it with tracking label sticker and some scotch tape. By the time it got to me I was in rough shape. overall I'm extremely pleased with the work provided so far but I think a few minutes of extra attention would have sealed the deal. Will I do business with Erick again? Absolutely! at the end of the day I just want my watch fixed but Tony customer service touches go along way. Details matter:) thanks again so much, Erick, for your expert craftsmanship. If you read this, please don't view it as a negative. I'm very pleased with your work

DF Teller

Jan 26, 2022

Eric was fast and he had the skills and parts to fix my Rolex imitation!! That’s REAL talent!!!

Burton Maben

Jan 19, 2022

Excellent. I have been being my watches here for 10 years.

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Questions & Answers

The second hand on my anolog watch is stuck. You can see it trying to move but won't go around. Can this be fixed? Thanks

James Jarrett | Sep 20, 2019
maritza gomez | Sep 20, 2019

Yes he a good watch man 114 carondolet st new Orleans

Read More

My Panerai mechanical wrist watch goes fast, about 5 minutes every 36 hours. Can you recalibrate it?

Paolo Meozzi | Nov 23, 2021
Erick Suriano | Jan 22, 2022

Yes

Hello do y’all replace the crystal on the watches. Mine shattered and if so how much is it typically?

Michael Dibenedetto | Sep 20, 2019
New Orleans Watchmakers Inc | Sep 20, 2019

Yes we do,we need to see your watch // crystals from 20.00 and up.

Do they replace batteries and at what cost?

John Holmes | Sep 20, 2018
New Orleans Watchmakers Inc | Sep 20, 2019

From 10 .00 and up

Is this business certified to service Rolex brand watches? I have a vintage piece that I'd like to have serviced. Just the movement though. I want to keep original hands, dial, crystal, etc.

Tony R. | Sep 20, 2019
Warren Bell, Jr | Sep 20, 2019

I don't know whether certified but he keeps my 36 yes old tag heuer auto Chrono running fine!

cost to replace watch batteries?

paulette irons | Sep 20, 2019
New Orleans Watchmakers Inc | Sep 20, 2019

From 10.00 and up

renata 371 do you have this in stock

Jason Huizinga | Sep 20, 2018
New Orleans Watchmakers Inc | Sep 20, 2019

We have # 371

I have an older Ucerna that to be cleaned, new battery and static test to 100 meters... Can you do it?

Timothy Quinn | Jul 21, 2022
byron joseph | Aug 20, 2022

Bring it over there you can't go wrong I just left there I had a Rolex watch fixed I been dealing with them for 5 years

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