Wendy's

Gary Marks

Being a truck driver is already hard enough. It don't help when you plan a stop just to get there and they are there but won't serve you.

Erica Kirby

My family and I visited the location in Williamsburg, Kentucky yesterday evening (3/18) around 8:45pm. We were traveling through on our way back to Ohio from Gatlinburg. Being a restaurant manager myself I could see the peak time the staff was working through. I looked back on the make like to see a young man, later identified as "Baldy" working solo on the sandwich station. He did not let the business effect his attitude nor did he show the stress on his face. He did not complain about asking for things to be fixed/remade, he did not throw a fit about being on the line solo, nor did he let any frustrations effect his communication with his team. He pushed through the rush and did his job with such grace. The MOD was leading her team through positive reinforcement and great leadership. Sure, mistakes were happening, when don't they in a stressful situation? Staffing is a struggle for everyone in 2022, but leading with such a positive attitude is what makes a difference. Being the leader everyone needs pushes your team to execute in those intense moments. When the next manager came in at 9pm, everyone "assumed their positions" and knocked out their screens in record time. Baldy finally got the backup, I am sure, he was counting down to getting. Everyone had such poise about themselves, excellent communication, great customer service, and overall just perfection. My family and I finished eating a little after the team finished their "recovery" from the business. I could sense the pride of the team. Everyone was taking their moments to breath and just mentally reset. This team deserves more than just the verbal appreciation I gave them, more than just a high five/pat on the back. Thank you to the entire team from last night!!

Allen Hinkle

Very limited indoor dining seating. Food was Very good. Service was very friendly. This particular location has a better value menu than most other Wendys locations

kaylee Bargo

Wendy's downtown Williamsburg, has always been a wonderful fast food restaurant. Great service, fast, FRESH food, and just awesome all around. My family totally recommends Wendy's. ❤ it!