Address: 50 Hazel St, Hicksville, NY 11801, USA
Phone: +15169316144
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 10AM–5PM
Patricia Poreda
I ordered some items in the store. Stevie assured us they were in stock and will ship out immediately. Nearly four weeks later, I have still not received my order. Stevie does not answer or return our phone calls, and neither does anyone from Ferguson customer service. Stevie said items were shipped over a week ago, yet is somehow unable to produce a tracking number.
Helena Mitchell
Absolutely outstanding !! Gayle was patient, professional and very informative. My new go to place for everything I need for my home. ❤️
Rick R
Placed an order with Stevie. I needed to add something to the order. Left VM on her direct line on business card. It’s day 3 and still no phone call back! So I go and visit the store to try and order the additional piece. Woman at desk tells me she’s in but has a customer so I can’t speak to her. I showed the woman on my phone the call 3 days ago on my cell to show I was telling the truth. Very disappointed! Terrible Customer Service!!
Tony Wittek
What’s the sense of taking an appointment, if you don’t keep the appointment. Ridiculous. Waited 2 weeks to be told sorry we have to reschedule Nicole (whoever it was) needs Friday off
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Yes
You may initiate a return for most defective items within 180 days of receipt for a full refund. Once a return has been set up and the item has been returned to our warehouse, it will be inspected. If the item is deemed to be defective, a full refund will be applied to your account. To qualify for a defective return, one of the following must apply: Item has a defect that hinders its usability for the purpose of which it was designed Incorrect item was received Exceptions"
They follow the CDC rules and you must wear a mask to enter the building.
Not shore you should call the store and they were bought out by Ferguson
We must prioritize protecting the health of our associates, our customers and our community; therefore, this showroom is honoring appointments only at this time.
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